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Find a Location

Photobook Canada has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPhotobook Canada

    Photo Printing

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    230 - 1099 Kingston Rd, Pickering, ON L1V 1B5
    BBB File Opened:
    2/2/2010
    Years in Business:
    18
    Business Started:
    6/11/2006
    Type of Entity:
    Corporation
    Business Management
    • Mr. Kenn Koid, President
    Contact Information

    Principal

    • Mr. Kenn Koid, President

    Customer Contact

    • Mr. Kenn Koid, President
    • Mr. Kevin Smith, Owner

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shireen M

    1 star

    09/09/2024

    I have been using Photobook Canada for the past 14 years. They suddenly stopped updating their program "Photobook Designer" and decided they were only going to offer online books. Their online version does not give the flexibility and options Photobook Designer did. When I further investigated I was basically told to use what I've got and there weren't any plans to fix the bugs in their program. In addition, I've had issues with delivery, delivery fees, not to mention the price of shipping has increased significantly. The books are printed in Malaysia which is fine, but shipping a book to a family member in Malaysia was more expensive than shipping it back home to Canada. It just doesn't make sense! Their quality is good but super disappointed with their products at the moment.

    Local BBB

    BBB Serving Central Ontario

    BBB Reports On

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