Business ProfileforGreenbrain Inc

My final energy audit was done by **** **** from ***** ****** on April 29, 2023 and audit fee cheque of $734.50 was cashed right away on May 01, 2023. **** **** was supposed to submit final audit report to ******** right away. In spite of so many personal call and texted messages to **** ****, he didn't take any action and wasted my time. After contacting ******** for the rebate cheque on Sept. 05, 2023, I was shocked to find out that **** **** had not submitted final audit report to ******** till to date. So, I contacted him and after no response from him, I called ***** ****** where no one is there to pick up the phone but all the time leave your message. After lots of tries, On Sept.20,23, I was informed by Plan Administrator Maya S. that **** **** has submitted final audit report. After inquiring with ********, I was totally in disbelief that **** **** had submitted final audit report on September 12, 2023 wherein he had completed final audit on April 29.2023. It was huge delay of 18 weeks (4.5 months) Now ******** says that because of lots claims, I may have to wait for 24 to 30 weeks (6 to 7 months) from Sept.12.23 when the final audit report was submitted by **** ****. ******** follow by final audit submission date in que. I can't believe that so much lethargy by **** **** and ***** ******/Greenbrain Inc. Upon contacting Maya S. again, she told that she has no answer other than that ***** ****** was taken over by Greenbrain Inc. so there was two months delay which is also not excusable. I am in big financial loss *** ** **** ******** *** ** **** **** *** ***** ******* ***** ***** **** ******* ** ***** ****** *********