We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          BMO Bank of Montreal has 136 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBMO Bank of Montreal

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            55 Bloor St W

            8th Floor

            Toronto, ON M4W 3N5

            Get Directions
            Visit Website
            Email this Business
            (800) 371-2541

            Customer Reviews

            1.15/5

            Average of 201 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            141 complaints closed in last 3 years

            55 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 207

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            BMO Bank of Montreal has 136 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              55 Bloor St W 8th Floor, Toronto, ON M4W 3N5
              Email this Business
              BBB File Opened:
              30/6/1995
              Years in Business:
              207
              Business Started:
              1/1/1817
              Alternate Business Name
              • BMO MasterCard
              • BMO Nesbitt Burns
              • BMO Life Assurance Company
              • BMO InvestorLine Inc.
              • BMO Insurance
              • BMO Bank of Montreal Insurance Line of Business
              • BMO Financial Group Ombudsman
              Business Management
              • Customer Advocacy Centre
              Contact Information

              Principal

              • Customer Complaint Appeal

              Customer Contact

              • Customer Complaint Appeal
              Additional Contact Information

              Fax Numbers

              • (866) 868-1827
                Primary Fax
              • (416) 232-8306
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              141 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/04/2024

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              The bank told us there would be no fees on all our bank accounts if we kept a minimum balance, but there were hundreds of dollars in fees. I watch my accounts closely, and I discovered the fees after they piled on for 7 years. There were hundreds of dollars in fees, and they were hidden by only showing up if we made more than 1 withdrawal from our savings accounts per month. I asked for them to refund the fees, and they would not.
              Read 140 More Complaints

              Customer Reviews

              201 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Haluk K

              19/10/2024

              BMO was advertising as if you open a bank account you receive $600. I was not happy with my bank and I put all my income and banking activities to this bank at July 2024. Then I ask about my $600 at October. They told me I didn't qualified because I didn't do all activities required on time. One of the biggest bank of the Canada openly **** to the people. **** *** **** ***** ****** **** ** *** **** * ********
              Read 200 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.