Business ProfileforSOCAN

This portion of the Canadian Music Scene is broken. Non Profit? Who cares, if what the Artist requires to GET Paid isn't provided?? I spoke 2 weeks prior to a Lady who told me she'd "Get back to me by the end of that day", ever since Ive been Missing time at work trying to reach "Someone" "Anyone" and Ive left several emails that have had the auto generated email saying 3-5 business days to resolve your issue. Its been 10 business days! Today I clocked out at my day job to wait on hold for an agent to speak directly with, as I am growing tired of waiting on hold everyday for an agent that never answers... today for an Hour and Four minutes, before the system transferred me to leave ...Yet ANOTHER voice message. I even had my manager call in and communicate the issue's That I am Waiting for my assigned "ISWC" # , so i may register the song which has been picked up by over 900 international radio programs? And will far outweigh the measly $2.78 i made last month via SOCAN. This Program needs an overhaul in the worst way, or disband the entire system and rewrite a new agenda 100% Inclusive and one who will Champion the Artists of Canada. If it means Government funding and overhauling it, then by all means, I will Champion this cause.