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          Clera Windows + Doors - Niagara has 1 locations, listed below.

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            Business ProfileClera Windows + Doors - Niagara

            Windows

            Contact Information

            Wainfleet, ON L0S 1V0

            Visit Website
            (905) 739-0739

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            Wainfleet, ON L0S 1V0
            BBB File Opened:
            24/8/2022
            Contact Information

            Principal

            • James Steers, Franchise Owner

            Customer Contact

            • James Steers, Franchise Owner
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Don H

            03/10/2022

            The worst customer service EVER 3-1/2 years still waiting for windows to be fixed One window there is no latches to keep shut and the glass is broken The other the service tech says will have to cut the window to fix the broken part NOT HAPPENING Our entire house is clear windows and doors and this is the service we get * ****** ********* *** **** ******* *********

            Clera Windows + Doors - Niagara Response

            28/11/2022

            Hello ***, 

            I have personally apologized for the delay in getting your service work done. As you are aware our manager who was working on your file passed away suddenly and we were left scrambling trying to catch up. Unfortunately you were not the only customer effected by this, and I have personally spoken to each customer in person to apologize.

             To make matters worse the replacement parts that I ordered from his notes ended up being the wrong size, which only further delayed your service call. 

            David has fixed your window on October 20th, and never had to cut into any windows (I am not sure why this would have been the case but I am sorry if that was the impression). 

            We truly are sorry for the delay in getting your service work done

            Local BBB

            BBB Serving Central Ontario

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