We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          BBB serving Mainland British Columbia

          Serving the Lower Mainland, Thompson - Okanagan, Northern, Central and Southern Interior BC, and the Yukon

          Contact Us

          500-1190 Melville Street
          Vancouver, BC V6E 3W1
          Get Directions
          ph:
          fax:

          Monday - Friday 9:00 AM - 4:00 PM

          Phone hours:

          Monday - Friday 9:00 AM - 4:00 PM

          Languages supported:
          English

          About Us

          BBB is a non-profit that helps consumers find and recommend businesses they can trust. Our BBB is a leader in consumer support services including complaints, customer reviews, advertising reviews and education. We are growing with 4,400+ Accredited Businesses and over 2.4 million instances of services to consumers every year. We wish to acknowledge that the lands on which BBB was founded are part of the traditional unceded territories of the Musqueam, Squamish, Tsleil-Waututh, and Tsawwassen Nations.

          Upcoming Events

          Nov14Thu

          Don't Let Taxes Drain Your Wealth: bridge corporate funds to personal needs with WiseInvest™

          Join Peyman Salari from WiseInvest

          View Event

          Dec12Thu

          No Plan is CRA's Plan: What's Your Business Succession Strategy with WiseInvest™

          Join Peyman Salari from WiseInvest

          View Event

          Programs and Services

          Apply For Accreditation

          Apply for BBB Accreditation and all it's benefits today!

          Get Your Free Profile

          Click here to start your free online BBB Business Profile.

          BBB Engagement Centre

          Designed to host events or offer workstations and meeting rooms for Accredited Businesses.

          Consumers Login

          Login to your BBB Consumer Profile here.

          Get A Quote

          Get quotes on your job directly from the BBB website.

          Events

          Find all the upcoming webinars and in-person events your local BBB is hosting.

          Business Login

          Login to your BBB Accredited Business Account here.

          Risk Report

          Find out what the Top 10 Riskiest Scams of the year are.

          Scam Tracker

          Stay informed of rising scams in your area.

          Customer Reviews

          Verified customer reviews from a brand you trust.

          Complaints

          Understand the process and file a complaint against a business.

          Dispute Resolution

          If you have a marketplace dispute, BBB can offer you several ways to resolve it.

          Advertising Opportunities

          Make it easier for your business to reach more customers by taking advantage of our exclusive advertising opportunities.

          In The News

          Scroll through recent media segments to see your local BBB share tips on how both consumers and businesses can help support a marketplace of trust.

          Book A BBB Speaker

          Book a presentation from the BBB for your students, organization or event.

          Ad Truth

          Educational program for consumers about advertising abuses.

          Employment Opportunities

          View our job listings for open positions in BBB of Mainland BC.

          BBB4Good

          Spotlight, recognize and support organizations that integrate social impact into their business plans.

          The BBB Accreditation Seal shows your commitment to integrity, ethical business practices, and customer service. Learn how to join the BBB community of trustworthy businesses today

          Learn more about Accreditation
          View Employment OpportunitiesDownload Annual Reports