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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          BBB Serving Southeast Florida & the Caribbean

          Serving Palm Beach, Broward, Miami-Dade, Monroe, Indian River, St. Lucie, Martin, Okeechobee, Highlands, Glades and Hendry Counties, all of Puerto Rico and the U.S. Virgin Islands.

          Contact Us

          4411 Beacon Circle
          West Palm Beach, FL 33407
          Get Directions
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          8:30 AM - 4:30 PM Monday - Friday In office on Wednesday

          we encourage you to schedule an appointment prior to visiting

          Languages supported:
          English, Spanish

          About Us

          For more than 100 years, the Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2023, people turned to BBB Serving Southeast Florida & the Caribbean more than 5.1 million times as a resource for finding BBB Accredited Businesses, news/events and utilizing services while also checking over 6.95 million business reviews. All these services are all available for free at bbb.org. There are local, independent BBBs across the United States and Canada.

          BBB: Start with Trust®

          Upcoming Events

          Nov7Thu

          BBB Open House at Levan Center of Innovation

          Your BBB is now a partner at the Levan Center of Innovation and we want you to be a part of it

          View Event

          Nov14Thu

          BBB Webinar: AI Leadership: Empower Your Business

          AI is no longer just a buzzword—it’s transforming how businesses operate and stay competitive. If you're unsure how to start or worried about falling behind, this webinar will give you the guidance you need to begin using Generative AI right away.

          View Event

          Programs and Services

          Torch Awards for Ethics

          Learn more about your BBB's Torch Awards for Ethics

          Hurricane Resources

          Get informed on our dedicated resource page to help Consumers, Businesses and Non-profits prepare for Hurricane season which runs June 1st – Nov 30th.

          Get a Quote

          Get personalized quotes, estimates, or proposals from trustworthy businesses.

          Florida Licensing Guide

          BBB provides information and an easy-to-use checklist on how to find properly licensed professionals, as well as resources to help businesses build trust in the marketplace.

          File a Complaint

          BBB makes it easy for people to file a complaint. BBB handles complaints relating to marketplace transactions, including advertising claims. This process is free to consumers and businesses.

          Start a Review

          Let a business know how they're doing! Leave feedback regarding your experience with them.

          Business Resources

          Learn more about BBB tools and services available for businesses.

          Consumer HQ

          Learn more about BBB tips and services available for consumers

          BBB4Good

          Are you a purpose-driven business? Learn how to become "BBB4Good Verified" with BBB.

          The BBB Accreditation Seal shows your commitment to integrity, ethical business practices, and customer service. Learn how to join the BBB community of trustworthy businesses today

          Learn more about Accreditation
          View Employment Opportunities

          BBB Institute for Marketplace Trust

          If you share our vision and believe in a more trustworthy marketplace, consider supporting BBB Institute for Marketplace Trust on a one-time or recurring basis. Your dollars help us magnify our impact in small towns and big cities across the United States and Canada.

          Donate to BBB Institute