BBB serving Vancouver Island
In Victoria serving Vancouver Island, the Gulf Islands, Powell River and Haida Gwaii
About Us
BBB helps people find businesses and charities they can trust. For over 100 years, BBB has been working to create and maintain an ethical marketplace (across North America) where buyers and sellers can trust each other. BBB serving Vancouver Island has been in existence in Victoria B.C. since 1962. We have a wide variety of programs and services available to consumers and businesses. See below for additional details.
Programs and Services
Report A Scam
Spot a business or offer that sounds like a scam? Tell us about it. Help us investigate and warn others by reporting what you know.
File a Complaint
Are you in need of some assistance with managing a dispute with local business? BBB is here to help businesses and their consumers come to a reasonable resolution of marketplace issues.
Get Accredited
Apply to Become a BBB Accredited Business
Customer Review
BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities
Get a Quote
Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust: BBB Accredited Businesses.
Torch Award Nominations
Do you know of a business that goes above and beyond when it comes to ethical and trustworthy customer service and business operations? Nominate them for a TORCH AWARD.
Discounts for Accredited Businesses
Being a BBB Accredited Business has its benefits. Accredited Business can take advantage of exclusive discount offers and free account offerings.
BBB4Good
BBB4Good enables purpose-driven businesses to become "BBB4Good Verified" by vetting their social good activities with BBB. BBB4Good empowers consumers to choose businesses that reflect their values and purpose-driven business to stand out in the marketplace.
Update Your Business Profile
Do you already have a BBB Business Profile? Ensure BBB has up-to-date information about your business on file to share with potential customers.
Create a BBB Business Profile
Can't find your company in our BBB database? Want potential customers to find your business when they search our database for businesses in a specific category? Submit your company details to BBB online.
Get Listed
Are we missing a business in the BBB Directory? To start the process of creating a new BBB Business Profile, please provide some basic information about the business. Please include the name and location of the business to help BBB identify and add the correct business. (For Consumers & Businesses)
Board of Directors
A special thanks to the businesses and community organizations that volunteer to provide our BBB with leadership as part of the BBB Board of Directors.
Business Resources
Learn more about how BBB supports local businesses in our community.
Business Tips
BBB is here to help your business improve operations, Human Resources, marketing, sales & technology.
BBB Toolbox
BBB Better Business Toolbox is an easy business management system to keep tools in one accessible platform. BBB Toolbox is a simple and cost-effective system that helps Accredited Businesses drive new business through multiple marketing channels. The à-la-carte feature allows businesses to customize digital products so they only pay for what they need without getting tied into contracts at heavily discounted pricing!