We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Vines Automotive, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileVines Automotive, Inc.

            Auto Parts

            Contact Information

            2460 Morgan Rd

            Bessemer, AL 35022-5035

            Get Directions
            Email this Business
            (205) 426-2697

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers BMW sales, new & used parts.

            Business Details

            Location of This Business
            2460 Morgan Rd, Bessemer, AL 35022-5035
            Email this Business
            BBB File Opened:
            9/1/1991
            Years in Business:
            36
            Business Started:
            8/1/1988
            Business Started Locally:
            8/1/1988
            Business Incorporated:
            9/3/1991
            Type of Entity:
            Corporation
            Alternate Business Name
            • Vines Imports
            • PAW BMW
            Contact Information

            Principal

            • Mr. Ronald A. Vines, President/Owner

            Customer Contact

            • Mr. Ronald A. Vines, President/Owner
            • Mr. David R. Vines, Plant Manager
            • Ms. Rita A. Vines, Secretary
            Additional Contact Information

            Fax Numbers

            • (205) 426-2699
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my *** to Vines Feb 23rd 2023. That was a year ago. Excuse, excuse, delay, delay. They would make minimal progress and ask for a check. I payed them and then no more progress. Here we are a year later and they are still not done. I'm going to file suit this month, though all I really want is my car fixed. There was a time when Vines had a good reputation. That day is long gone.
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Leshebra P

            04/20/2023

            If I could rate this business, a negative star- it would definitely be all negatives. I have never dealt with this level of unprofessionalism in my life. This is clearly not a reputable company and will not honor their word or commitment to their clients. My daughter ordered a part for her *** X3 and was brought a bad motor. After paying Vines the complete total for the motor, they advised they would replace the motor and bring a 2nd one- which it has still not happened., Her motor had a warranty and was never replaced. Our entire family has called, left messages, and attempted to get this resolved and still has not had any progression on getting this resolved. They stole our money and refuse to refund or replace the bad motor. i'm looking into what criminal action can be pursued if this is not resolved. It's total theft if you don't deliver what a customer paid for and refuse to communicate to provide a refund. This is one of the worst companies /business that exist and they don't deserve to continue to do people like this. This is fraud, it's wrong, and absolutely not right. I would like the BBB to please review and notify Vines Automotive to return the money that was paid for the bad motor.

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.