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            • Flex

              5330 Technology Ln Birmingham, AL 35217-3550

            Business ProfileFlex

            Data Systems Consultants

            Contact Information

            5330 Technology Ln

            Birmingham, AL 35217-3550

            Get Directions
            Visit Website
            (205) 841-7678

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on information provided, this company offers mailing services,creative design, web design & hosting, variable digital printing, presorting and bar-coding.

            Business Details

            Location of This Business
            5330 Technology Ln, Birmingham, AL 35217-3550
            BBB File Opened:
            9/1/1991
            Years in Business:
            43
            Business Started:
            4/1/1981
            Business Started Locally:
            4/1/1981
            Business Incorporated:
            5/14/1981
            Type of Entity:
            Corporation
            Alternate Business Name
            • MSB, Inc.
            Business Management
            • Ms. Lisa Thompson, President
            Contact Information

            Customer Contact

            • Ms. Linda Thompson, Secretary/Treasurer
            • Mr. Alan Thompson, Vice President
            • Ms. Lisa Thompson, President
            Additional Contact Information

            Fax Numbers

            • (205) 841-7322
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Almaz D

            05/29/2024

            Flex has the worst customer service I have ever encountered!!! When I first signed up with them a couple months ago, everything appeared to work fine but all of a sudden 5 DAYS AFTER MY RENT WAS DUE, I was told there was an error and subsequently my rent was not paid. I was charged a late fee by my apartment because of it but I chucked it up as a mistake and let it go. However, I am attempting to register with them again but now I can't log into my rental property through their app but I can login just fine on the rental portal website which clearly shows there is something wrong on their end. I have been emailing with their customer service agents for over 2 weeks now. I have been asked for the same screenshot of the error message 3 times and instead of transferring it over to IT, right after I send the screenshot, they transfer me TO ANOTHER AGENT that starts the process all over again. They are very unprofessional and an agent even asked for my pin and when asked for clarification about it, I was transferred to a different agent again!!! At this point, it's quite obvious their business appears to be fraudulent and/or operates under deceptive practices.

            Flex Response

            05/30/2024

            Flex does not rent property of any kind. We are a variable data printing, mailing, web dev, marketing company. ****************** is not a customer of **********************. He has confused us with another company.

            Flex Response

            05/31/2024

            This person seems to have interacted and is posting a review for this company ************************************** which is rental payment app. This is not us. We are https;//Flexdigital.com This review is posted to the wrong BBB profile. We (Flex) have had no interactions with this individual.

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

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