Business ProfileforStoneCreek Dental Care

Had a dental procedure done in March of 2023. Claim was filed incorrectly with insurance so nothing was covered. Reached out to StoneCreek and Insurance to get claim re-filed so adjustments could be made back in November. So, seven months after treatment just now getting a bill with no explanation. After everything was completed by Insurance, Stonecreek says I owe a balance. That's it. No explanation of why I owe a said balance was amount that was higher than what I was expecting to owe, given I had just had same procedure done on the other side of my mouth, therefore I met my deductible. Called office multiple times to get a explanation as what was filed to BCBS, and what was causing the balance and received multiple explanations but there was never a correction. **** kept coming, called again, said they would look into it and never got a call back that it was corrected/fixed. Called final time after final **** received, said it was a mistake and should not have been mailed and account wouldn't go to collections. It still went to collections, still with no explanation where the amount I owed came from.It was horrible mismanagement of this office because I was told one thing and then another happened. I definitely wont be using this dental office again.