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Find a Location

Mercedes-Benz of Birmingham has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mercedes-Benz of Birmingham

      750 Mercedes Way Irondale, AL 35210-1813

      BBB Accredited Business
    • Mercedes-Benz of Birmingham

      1800 Montgomery Hwy Hoover, AL 35244-1208

      BBB Accredited Business

    Business ProfileforMercedes-Benz of Birmingham

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/1972

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers automobile sales and services.

    Business Details

    This is a multi-location business.

    Find a Location

    Mercedes-Benz of Birmingham has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mercedes-Benz of Birmingham

        750 Mercedes Way Irondale, AL 35210-1813

        BBB Accredited Business
      • Mercedes-Benz of Birmingham

        1800 Montgomery Hwy Hoover, AL 35244-1208

        BBB Accredited Business
      Location of This Business
      750 Mercedes Way, Irondale, AL 35210-1813
      BBB File Opened:
      10/1/2014
      Years in Business:
      10
      Business Started:
      10/1/2014
      Business Started Locally:
      1/1/1971
      Date of New Ownership:
      10/1/2014
      Business Incorporated:
      10/6/1971
      Accredited Since:
      12/1/1972
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 010550700 for this business, issued by Alabama Department of Revenue

      These agencies may include:

      Alabama Department of Revenue

      50 N Ripley St

      Montgomery AL 36130

      (334) 242-1170

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • BIJ Motors AL, LLC
      Business Management
      • Mr. Luke Elder, General Manager
      Contact Information

      Principal

      • Mr. Luke Elder, General Manager

      Customer Contact

      • Mr. Luke Elder, General Manager
      Additional Contact Information

      Fax Numbers

      • (205) 402-2256
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shunkeita R

      1 star

      10/14/2024

      Salesperson ***** **** racially discriminated against me! He told me that I was a thief, and I was a fraud, and the dealership will never and does not want to sell me a car. He stated that if I wanted to file a complaint on him, I could call back on Monday and speak with his manager and he hung up the phone in my face. When I spoke with manager ***** ********, he stated that he has known ***** for years and he's not that type of person and the situation was a misunderstanding. He states that ***** said nothing wrong to me and he asked me several times "what did I want them to do about it". I asked him if I were his mother, daughter, or wife, would he be ok with ***** speaking to them in that manner, and he immediately stated "NO". I contacted the dealership and spoke with **** ******, and she texted me a link to complete with my information and advised me to submit a copy of my driver's license. ***** contacted me asking for a co-signer and I gave him one. He advised me to bring my own outside lender. The car was for my son, so he was pre-approved through *********** and I contacted **** and advised her. She asked me if my son was getting the car for me, and I told her no, but we're on the same insurance. She advised me to tell my son to go on their website and complete an inquire now then submit and complete the link sent from them and send them a copy of his driver's license and the reference code from *********** and she will give to *****. ***** never called us and when we called him two hours later, he yelled at me twice stating that I am a thief and a fraud, and the dealership will never and does not want to sell me a car and he hung up! He was extremely disrespectful towards me and made me feel like trash! I asked him why he run my son's credit if he knew he was refusing to sell him the car. I'm not understanding why ***** would put me in a category of a thief and a bank fraud when I've never committed a crime, he discriminated against me.

      Local BBB

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