Business ProfileforSubaru Of Mobile

I had a family member take my car in for service on 24Jan2023 to help me while I was out of town for military training. I purchased 2 services and 2 parts for my car and had a multipoint inspection that cost me over $150. When my services were complete there were a few items that required attention/maintenance, esp the terminal cables require IMMEDIATE service. None of this was discussed with my family member during the in-person visit and the dealership is an hour away from my house; the service advisor was also asked if anything else was needing attention.When I returned from my military training a few weeks after the appointment and was able to use my phone, I realized the inspection report had been texted to my phone and it outlines issues with my car that need service and should have been discussed during the appointment. When I noticed this, I reached out to the dealership via email, live chat feature, and attempting to call. I was contacted back via text message letting me know that someone would reach out to me to help me resolve my issues....to this day no one has reached out to me to help me with these concerns.I'd appreciate help with getting better service and to have the problems with my car addressed because I rely heavily on my car to get to work, and I'm hoping nothing gets worse.Customer: *********************** Phone: ********** Vehicle: 2017 Subaru Crosstrek VIN: ***************** RO#: ***** Advisor: *************************** VEHICLE INSPECTION REPORT: ************************************************************************************************************