At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 1050 W I65 Service Rd S, Mobile, AL 36609-1304
- BBB File Opened:
- 11/5/2002
- Years in Business:
- 23
- Business Started:
- 2/1/2001
- Business Started Locally:
- 2/1/2001
- Business Incorporated:
- 2/23/2001
- Accredited Since:
- 10/30/2002
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of S-43911 for this business, issued by Alabama Licensing Board for General Contractors. The expiration date of this license is 12/31/2024.
These agencies may include:
Alabama Licensing Board for General Contractors
2525 Fairlane Dr
Montgomery AL 36116
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- American Carpets Of Gulf Shores, LLC
- American Carpets
- Business Management
- Ms. Stella Adams, Controller
- Contact Information
Customer Contact
- Ms. Stella Adams, Controller
- Additional Contact Information
Fax Numbers
- (251) 967-2188Primary Fax
Phone Numbers
- (251) 967-1700Other Phone
- (251) 967-2188
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/03/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sarah K
1 star04/05/2023
American Flooring, Cabinets & Granite Response
04/06/2023
There were issues with this project beginning with their cabinets being back ordered from the supplier they selected. This result caused a delay in meeting this customers request to have the job completed by their deadline. As with any construction in a home there can be delays and mistakes made. We did not shy away from this project.
When the customer returned and found the ******************** were not to their satisfaction we immediately ordered new cabinets for the project. We paid the plumber invoice and reimbursed the customer for the out of pocket expense. Since there was an outstanding balance on their two tickets, we deducted this amount from their balance.
As we do with all of our customers we do not walk away from projects. We stay with the project until it is 100% complete. We serviced this customer with everything requested. Their selection of cabinets and countertops is absolutely gorgeous. We feel this complaint is unfair and unnecessary..
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