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Find a Location

Greenway KIA of Riverchase has 1 locations, listed below.

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    Business ProfileforGreenway KIA of Riverchase

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/19/2013

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company is a new KIA automobile dealership, sales pre-owned vehicles, offers auto repair and service, KIA parts, etc.

    Business Details

    Location of This Business
    2200 Pelham Pkwy, Pelham, AL 35124-1374
    BBB File Opened:
    8/15/2009
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Started Locally:
    1/1/2005
    Date of New Ownership:
    10/1/2012
    Business Incorporated:
    3/26/2008
    Accredited Since:
    9/19/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 16049854938657 for this business, issued by Alabama Department of Revenue

    These agencies may include:

    Alabama Department of Revenue

    50 N Ripley St

    Montgomery AL 36130

    (334) 242-1170

    Type of Entity:
    Corporation
    Alternate Business Name
    • Birmingham Auto Acquisitions, Inc.
    Business Management
    • Mr. Mario King, Owner
    • Benjamin Noe, General Sales Manager
    Contact Information

    Principal

    • Mr. Mario King, Owner

    Customer Contact

    • Mr. Mario King, Owner
    Additional Contact Information

    Fax Numbers

    • (205) 987-6521
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    40 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brianna J

    1 star

    10/16/2024

    I have attempted to reach management about this matter for weeks. The manager I spoke with was very nonchalant to my concerns. My car was dropped off to this dealership on 09/23/2024. I called repeatedly - no updates. Called 10/10/24 and someone told me it needed spark plugs, ********* & could not explain but stated a manager would call me back. No call back, I called back to be told no records of the info I was provided then later told it was the battery. Sent someone to pickup my car on 10/14/24 to be told it was the alternator. Mechanic has my car and none of what they told me was correct after having my car for THREE weeks! THREE WEEKS no communication from them, no returned calls or texts back. My head gasket is blown per a licensed mechanic so none of what was advised or in my paperwork is a correct diagnosis of my vehicle! So to charge me $250 for a diagnostics test and to not provide a true accurate diagnosis is unbelievable! My car is older so I truly feel that had my car been a newer **** I would not have been treated so poorly.

    Local BBB

    BBB Serving Central & South Alabama

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