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          Aspen Dental has 1 locations, listed below.

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            • Aspen Dental

              3732 US Highway 431 N Phenix City, AL 36867-2362

            Business ProfileAspen Dental

            Dentist

            Contact Information

            3732 US Highway 431 N

            Phenix City, AL 36867-2362

            Get Directions
            Visit Website
            (334) 557-0678

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            3732 US Highway 431 N, Phenix City, AL 36867-2362
            BBB File Opened:
            4/19/2021
            Business Management
            • Ms. Carrie Renfer, Associate
            Contact Information

            Principal

            • Ms. Carrie Renfer, Associate

            Customer Contact

            • Ms. Carrie Renfer, Associate
            • Ms. Julie Grover, Administrator
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/06/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Complaint Details Unavailable
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Geneva M

            06/03/2022

            If it were possible, I would give this place 0 stars. Where do they get their employees off the street corner? I have never in my entire years of wearing dentures which is a lot of years, have I seen such ****** work. It feels like you have a chunk of rubber in your mouth, no teeth imprint, just slick, and that was a nasty feel. My bottom denture felt like a hunk of chew tobacco, and it looks that way too. These people must know a higher or lower power because I don't believe that any other company could continue to function as if they had a pristine reputation, only in the U.S.A. They should name the company LC&S (Lie Cheat & Steal). Please, people, do not allow yourself to be taken advantage of by Aspen Dental. COMPLETE RIP OFF.

            Aspen Dental Response

            06/06/2022

            Dear Sir or Madam:

            Thank you for the opportunity to respond to the complaint filed by ****** ****** on behalf of the Phenix City, AL Aspen Dental branded practice, owned and operated by Lauderdale Dental, LLC. We will be responding to the consumer directly on this communication.

            The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised, living into our commitment to say "Yes" to quality oral care.

            I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

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