Business ProfileforPet Vet Animal Hospital, Inc.

I boarded my pet at this facility for Memorial Day weekend, and when I picked him up, he was near death. My dog has special needs; he is diabetic, partially blind, and has neuropathy. I made Pet Vet thoroughly aware of his health issues and care requirements and was assured that they could properly care for him. I communicated daily with the person in charge of his care and was repeatedly assured that he was doing well. At no point was I told that my dog had become sick. I was originally told that the earliest I could pick him up was on Tuesday, as Monday was a holiday. However, I insisted on picking him up on Monday. If I had waited until Tuesday, he would have died overnight. When the person who “cared” for him handed my dog to me, I could immediately see how sick he was. To my dismay and horror, she acted as though he was perfectly fine!! He went limp in my arms and began having seizures on the way home. We rushed him to an emergency vet where we were told that his blood glucose level was critically low, and he would have died had he not received proper care. The overnight emergency vet bill was $****. Pet Vet has been unresponsive to my request for answers. They will not acknowledge their failure to properly care for my dog. Their negligence almost killed him. The fact that he was handed over to me in that condition, as though nothing was wrong with him, is both unbelievable and horrifying. Thankfully, my dog survived this ordeal. But I will forever regret choosing to board him at Pet Vet. My little dog almost died in the care of someone who claimed to be capable of providing him with adequate and proper care. No animal should suffer the way he did.