Business Profilefor10 Fitness JFK

10 Fitness is not clean and has shady business practices. I signed up for a membership to take the group fitness classes they offer, including yoga and Pilates. After several months of enjoying these classes, Management decided that they needed to fire their group fitness instructors to focus on the 10Fitness branded group classes. They gave the instructors very little notice and they gave me and all the other gym members zero notice that the services we had signed up for were going to be canceled. I no longer had a reason to come to this gym, since they removed the classes I was paying to attend. So they told me that I would have to cancel my membership, but because I had not completed the term of the contract, I would need to pay a cancellation fee. So in the end, they directed me to their corporate number. Corporate directed me to call the gym. The gym directed me to call another number and so forth. They created a nonsensical bureaucratic process in the hopes that I just give up and pay the fee, allowing them to charge me for breaching a contract that they themselves breached. The space is not clean, the group class areas are full of hair and debris, and there is mold on the ceiling. The bathrooms range from tolerable to disgusting, depending on the day. A simple "Thank you for being a member. We're sorry we are taking away the services you signed up for. We would love for you to stay, but if you want to cancel your membership, there won't be any cancellation fee." would have sufficed