Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Official Pro Smiles has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOfficial Pro Smiles

    Teeth Whitening

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers teeth whitening services and products.

    Business Details

    Location of This Business
    955 W Chandler Blvd Ste 10, Chandler, AZ 85225-4906
    BBB File Opened:
    11/19/2021
    Years in Business:
    7
    Business Started:
    8/28/2017
    Business Incorporated:
    12/16/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Official Pro Smiles LLC
    Business Management
    • Ms. Monique Sadberry, Owner
    Contact Information

    Principal

    • Ms. Monique Sadberry, Owner

    Customer Contact

    • Ms. Monique Sadberry, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brooke G

    1 star

    04/16/2023

    I enrolled with Official Pro Smiles online teeth whitening course on march 31, 2023 I completed the online course within a few days, I was shocked how poorly it was put together and to my surprise I had to print my own black and white, unprofessional looking certificate. There were no quizzes or test on the online course. In my opinion it's not a good quality program, there are no steps in *******'s program you are left clueless. For those of you that are considering an online teeth whitening course make sure your instructor knows the rules, regulations, and laws. With that being said, I enrolled in another teeth whitening course due to being very disappointed and left with many questions as to what I could legally do with my teeth whitening technician certificate. My new instructor was shocked that I received 35% hydrogen peroxide and a gingival gum barrier in my kit (both must be under the supervision of a dentist/or on call in a controlled setting or facility) ******* has informative videos on teeth whitening. I was told I must stay within the legal range of 16% hydrogen peroxide with my certificate, unless under the supervision of a dentist. In terms of touching your customers mouth that is considered practicing dentistry without a license. It could've been a potential setup for a legal disaster. I technically should not touch any customers mouths. My instructor informed me, I must follow the self-administered process. The customer does all the work, I am there to guide them not touch any part of their mouth. Please, if you are considering taking a teeth whitening course, do your research and make sure your instructor is training you legally. I'm $600- out which doesn't matter, I'm here so others don't make the same awful mistake I made. We all work hard to be SCAMMED out of our money and receive a fake certificate.

    Local BBB

    BBB Serving the Pacific Southwest, Central & Inland California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.