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          Matrix Medical Network has 1 locations, listed below.

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            Business ProfileMatrix Medical Network

            Home Health Care
            BBB accredited business

            Contact Information

            9201 E Mountain View Rd #220

            Scottsdale, AZ 85258-5172

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            Email this Business
            (877) 564-3627

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            Customer Reviews

            1.59/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 10/27/2020

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers clinical services to manage the health of at-risk populations at home and at work.

            Business Details

            Location of This Business
            9201 E Mountain View Rd #220, Scottsdale, AZ 85258-5172
            Email this Business
            BBB File Opened:
            11/3/2011
            Years in Business:
            24
            Business Started:
            11/16/2000
            Business Incorporated:
            9/1/2016
            Accredited Since:
            10/27/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Community Care Health Network LLC
            • CCHN Holdings LLC
            • Matrix Medical Network of Arizona LLC
            Business Management
            • Mrs. Cheryl Jawors, Manager
            • Ms. Maria Wright, Marketing Communication Analyst
            Contact Information

            Customer Contact

            • Mrs. Cheryl Jawors, Manager
            • Ms. Maria Wright, Marketing Communication Analyst
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/23/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            Multiple calls daily from Matrix Medical....they are tenancious and harassing with these calls. I don't want them to keep doing this to me and anyone else.
            Read More
            Read 22 More Complaints

            Customer Reviews

            46 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Linda C

            11/06/2024

            Unfortunately, I was under the impression this was my healthcare insurance provider. This is not the case. When I realized it wasn't as presented I cancelled the appointment. Now I am receiving prank calls from Matrix. I'm stunned with this behavior. A legitimate company would never behave like this. Please be aware this is a scam of some sort and do not fall for their fraudulent representation of who they are. Sadly, this is what is happening to our vulnerable seniors citizens. This deserves zero stars.

            Matrix Medical Network Response

            11/12/2024

            Thank you, Ms. ******** for sharing your concerns and our sincere apologies for the experience you had with our company. "Scam" is a strong word and not the principles Matrix adheres to. Matrix visits and helps manage the care of thousands of health plan members all over the country including your healthcare provider. Matrix has been providing in-home care services for over 20 years. We do not prank call our patients but want to ensure they receive the best care at home that we can offer. At any point if you would like to cancel your appointment and not to be contacted further, we are always happy to assist you with this. And, of course, a site like this rarely shows the testimonials we get from individuals whose lives we've impacted - and even saved - with our in-home health visits. Thank you again for sharing your concerns.
            Read 45 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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