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          Find a Location

          Progress Residential Property Manager LLC has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileProgress Residential Property Manager LLC

            Real Estate Rentals
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            7500 N Dobson Rd Ste 300

            Scottsdale, AZ 85256-2727

            Visit Website
            Email this Business
            (833) 774-7377

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            Customer Reviews

            1.08/5

            Average of 546 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,481 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/31/2023

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers rental and property management services.

            Business Details

            This is a multi-location business.

            Find a Location

            Progress Residential Property Manager LLC has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              7500 N Dobson Rd Ste 300, Scottsdale, AZ 85256-2727
              Email this Business
              BBB File Opened:
              7/27/2015
              Years in Business:
              10
              Business Started:
              5/23/2014
              Date of New Ownership:
              4/27/2015
              Business Incorporated:
              5/23/2014
              Accredited Since:
              3/31/2023
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Progress Residential LLC
              Business Management
              • Ms. Kira Maynard, Owner
              • Mr. George Kalamaras, Director Consumer Research & Insights
              • Ms. Stacey Ady, Manager of Digital Environment Advocacy
              Contact Information

              Principal

              • Ms. Kira Maynard, Owner

              Customer Contact

              • Mr. Richard Martin, Manager of Reputation and Customer Experience
              • Ms. Stacey Ady, Manager of Digital Environment Advocacy
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1,481 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/16/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              To Whom It May Concern, I am filing a formal complaint against Progress Residential Property Manager, LLC regarding the failure to return my security deposit for the rental property at ***** ********** *** ******* ** ****** My tenancy began on 23 July 2023 and ended on 22 July 2024, with my move-out on 22 July 2024. As of today, despite my numerous requests, I have not received my security deposit of 4000 USD. Additionally, I have not received any explanation or breakdown of charges, as required by Florida law, which mandates the return of deposits within 15-30 days after the tenant vacates the property. I request that Progress Residential promptly return my deposit in full or provide a detailed explanation for any deductions. If this issue is not resolved swiftly, I will be forced to pursue further action. Thank you for your assistance in resolving this matter.
              Read More
              Read 1480 More Complaints

              Customer Reviews

              546 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Tonya A

              02/02/2024

              The worse company ever. I became ill and while in the hospital they called. I informed them the same thing and when released called to get everything situated but was told all or nothing. I never had any problems with making sure they get paid whether a late fee was attached or not. Went to make a payment the was ordered by the judge and when I went where I was informed to go before the next court date they tried to charge me more but stated it was for the prior month. Keep in mind that all was already included in the payment. When I brought that up and called the company and asked for a supervisor I was told they only had one and I had to wait 24 to 48 business hours. Keep in mind that could be Wednesday of next week. Anytime Ive ask for a supervisor one never calls and its just the run around. Im over it! Then you are charged fees with no real proof that the amounts are accurate for water. Sewer, trash , etc and technology smart home which is just a fee thats charged but not used or sufficient. All of this needs to be looked at and not just informed to get people off the phone but really addressed

              Progress Residential Property Manager LLC Response

              02/05/2024

              *****,

              I'm sorry to hear about these frustrating experiences. We do value our residents and want to make sure your experience is a good one, so this is disheartening. I will be reaching out to you directly to assist.

              Thank you,
              *****, Advocacy Team Progress

              Read 545 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

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