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          Plexus Worldwide LLC has 1 locations, listed below.

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            Business ProfilePlexus Worldwide LLC

            Weight Loss
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            FINALIST of the 2021 Better Business Bureau's Torch Award for Ethics
            Government Actions:
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            United States Attorney’s Office, District of Arizona v Plexus Worldwide LLC

            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            On July 19, 2023, Plexus Worldwide LLC entered into a Settlement Agreement with the Arizona Attorney General’s Office. The Settlement Agreement settles allegations that the business mailed packages with shortpaid postage and duplicated postage. Under the terms of the Settlement Agreement the business agreed to pay restitution in the amount of $232,776.69 and will pay a total amount of $600,000.

            This action is final.

            See all additional business information

            Contact Information

            9145 E Pima Center Pkwy

            Scottsdale, AZ 85258-4627

            Visit Website
            (480) 998-3490

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            Customer Reviews

            2.4/5

            Average of 52 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 12/30/2019

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers vitamins and supplements for weight loss.

            Business Details

            Headquarters
            9145 E Pima Center Pkwy, Scottsdale, AZ 85258-4627
            BBB File Opened:
            2/22/2006
            Years in Business:
            18
            Business Started:
            10/9/2006
            Date of New Ownership:
            1/1/2008
            Business Incorporated:
            4/14/2014
            Accredited Since:
            12/30/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Plexus Holdco LLP
            Business Management
            • Mr. Tarl Robinson, CEO/Founder
            • Mr. Chase Meyers, Compliance Manager
            • Ms. Kim Drabik, Sr Director/Corporate Affairs
            • Ms. Carmen Wasserman, Supervisor
            Contact Information

            Principal

            • Mr. Tarl Robinson, CEO/Founder

            Customer Contact

            • Ms. Kim Drabik, Sr Director/Corporate Affairs
            • Ms. Carmen Wasserman, Supervisor
            Additional Contact Information

            Fax Numbers

            • (480) 351-7473
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            55 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/24/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            In March, I ordered Plexus during a promotion to support a friend and try their product. The price ended up being $20 more than I originally agreed upon. The product did not work as described. I actually gained weight. Upon further investigation online, it was clear that Plexus is and MLM and the products do not work. I did not ask for a refund for the initial purchase and did not return them. 4 months later, on July 2nd, I received a package and found a charge for $159.99. I went onto the website to figure out what was going on and it said I was signed up for a subscription. I immediately canceled the subscription and contacted the direct sales person. She gave me a website to contact. This website did not give me a direct email so I filled out the form. I did not receive a response so a bit later I submitted another form. I eventually had a response from them but it took more than 2 weeks to finally send me a return label. They said they would stop charging me and if I sent back the items they would refund me.Today, August 24th, I recieved another package and another $159.99 charge. I have disputed this with my bank and contacted them asking for a refund.
            Read More
            Read 54 More Complaints

            Customer Reviews

            52 Customer Reviews

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            Most Recent Customer Review

            Eva O

            11/08/2024

            I became sick after using plexus for months. I ended up in the *** Severe kidney issues, upset stomach, nausea, diarrhea, dizziness, throwing up, and abnormal daily feeling so sick. After weeks off of it I am starting to feel normal again. Never again.
            Read 51 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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