Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Williams Brothers Auto Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Williams Brothers Auto Service

      439 W Snowflake Blvd Snowflake, AZ 85937-5066

      BBB Accredited Business
    • Williams Brothers Auto Service

      1380 E Lumbermans Loop Show Low, AZ 85901-5320

      BBB Accredited Business

    Business ProfileforWilliams Brothers Auto Service

    Auto Repairs
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2018

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    Williams Brothers Auto Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Williams Brothers Auto Service

        439 W Snowflake Blvd Snowflake, AZ 85937-5066

        BBB Accredited Business
      • Williams Brothers Auto Service

        1380 E Lumbermans Loop Show Low, AZ 85901-5320

        BBB Accredited Business
      Location of This Business
      439 W Snowflake Blvd, Snowflake, AZ 85937-5066
      BBB File Opened:
      7/2/2009
      Years in Business:
      14
      Business Started:
      10/12/2010
      Business Incorporated:
      4/26/2002
      Accredited Since:
      2/9/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Williams Brothers Auto Service LLC
      Business Management
      • Mr. Larry Williams, Member
      • Mr. Nathan Williams, Member
      • Ms. Nancy Sutorius, Office Manager
      Contact Information

      Principal

      • Mr. Larry Williams, Member
      • Mr. Nathan Williams, Member

      Customer Contact

      • Mr. Larry Williams, Member
      • Ms. Nancy Sutorius, Office Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shasta S

      1 star

      06/06/2023

      This mechanic shop charged us **** dollars for an oil and coolant leak that they didn't fix. When we brought the vehicle back, they attempted to charge another 500 dollars for their mistake. They then held the vehicle hostage for the unauthorized charges. We had to call ******** police to get our vehicle back. The mechanic was very rude saying, "a refund? That's not going to happen". *******, the desk girl was very rude, calling my husband "sweetcheeks", And being aggressive on the phone. Then, a week later, a mysterious **** dollar charge showed up on our card from Area Deisel Service, ********. The only place we had used that card was at Williams Brothers. This shop is full of crooks and it's terribly sad that they feel they can use people in such a small town. Shame on them

      Williams Brothers Auto Service Response

      06/12/2023

      This BBB account is for Williams Brothers Auto Service in Snowflake, not ********. They are totally separate businesses.

      Local BBB

      BBB Serving the Pacific Southwest, Central & Inland California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.