Business ProfileforOro Express LLC

I HIGHLY recommend that you stay away from this company and NEVER do business with them!!! I was in a really bad spot and needed a little money to help me survive. I only had a ring that was left to me by my dad who passed away!! When my payment was due, I got a text from them reminding me it was due and if I still wanted the ring. I told her I absolutely wanted it but that *** recently moved to ***** so I asked if they could help me out and ship it to me and that I would be willing to pay for it to be shipped. They flat out refused to help me in any way and she went as far as to lecture me that it was my responsibility to figure out how to resolve my problem and not there's!!! I wasn't asking them to resolve it, I was resolving it by offering to pay to have it shipped but YOU refused to do that. I told her I would figure something out and get back to them. On 4/2 I got another text asking if I still wanted the item because they were going to put it on the sales floor if I didn't. I responded RIGHT AWAY to them and told them YES I still wanted it, and that whatever was due at the end of the month, I would pay it then because that was the soonest I could find someone to go pick it up for me since they weren't willing to help or work with me on shipping it. It took them TWO DAYS for them to respond back and in the end, even when THEY said they were going to put it on the sales floor TWO DAYS PRIOR, they had already put it on the sales floor AND SOLD IT!!!!! Why are you asking me if I still want it and try to get me to pay for it if you already sold it!! So you basically LIED to me when you told me, and I saved EVERY text to prove it, that if I didn't want it you would put it on the sales floor when it was ALREADY THERE!!!!! Why would you ask if I wanted it still if you had LIED and already put it on the floor!! It HAD to be on the floor when you were asking me if I still wanted it and when you were trying to get me to pay for it!!!!!!