Business ProfileforNext Day Delivery LLC
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On June 25, 2024, Next Day Delivery LLC and Matthew Willes entered into a Default Judgment with The Arizona Attorney General’s Office. The Judgment settles allegations that the business and Matthew Willes left marketing materials, in the form of door tags, on consumer’s doors with the caption “Sorry We Missed You”, implying consumers should call to reschedule delivery, deceiving consumers that they were a legitimate delivery service to unknowingly provide their contact information and consent to receive telephone solicitations. Under the terms of the order the business and Matthew Willes are permanently enjoined and restrained from distributing advertisements that appear to be delivery slips, but are not delivery slips, distributing advertisements that mislead consumers into believing the advertisements are something other than advertisements, distributing any advertisements for the purpose of the collection and sale of consumer’s personal information, making misrepresentations in order to mislead consumers into providing consent to receive telephone solicitations, selling any consumer personal information, making telephone solicitations for goods and services to consumers whose personal information was previously collected through the door tags and jointly and severally pay a civil penalty of $727,247 and $6,222.80 to cover the plaintiff's costs and $169,033.80 to cover the plaintiff’s attorney fees.
This action is final.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 664 W Warner Rd, Tempe, AZ 85284-3189
- BBB File Opened:
- 4/14/2020
- Years in Business:
- 5
- Business Started:
- 11/13/2018
- Business Incorporated:
- 11/13/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Contact Information
Principal
- Mr. Matthew Willes, Member
Customer Contact
- Mr. Matthew Willes, Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tony R
1 star04/01/2022
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.