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Find a Location

Epic Roofing And Exterior Upgrades has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEpic Roofing And Exterior Upgrades

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/11/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    With experience in roofing and energy efficient home upgrades, we have helped many homeowners upgrade their homes hassle-free while providing them top-notch service with amazing results

    Products & Services

    Home improvement services and financing options: - Roof Replacement & Installation - Solar Systems Installations - Insulation & HVAC Upgrades - Windows & Doors Upgrades - Reflective Exterior Paint - Green Construction & Landscaping

    Business Details

    Location of This Business
    Burbank, CA 91505-2351
    BBB File Opened:
    6/8/2021
    Years in Business:
    3
    Business Started:
    5/24/2021
    Business Incorporated:
    2/3/2021
    Accredited Since:
    6/11/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C4697211 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    • B

      C-20

      C-39

       

    Type of Entity:
    Corporation
    Alternate Business Name
    • Epic Home Upgrades and Construction
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    9:00 AM - 7:00 PM
    Business Management
    • Mr. Oz Pesach, President/CEO
    Contact Information

    Principal

    • Mr. Oz Pesach, President/CEO

    Customer Contact

    • Mr. Oz Pesach, President/CEO
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard L

    1 star

    02/12/2024

    My rating reflects the distressing experience I had with EPIC ****************** Upgrades. Last July, we engaged them to address a roof leakage is***. They proposed a roof replacement for a **** sqft area, costing $30K. As busy professionals, we trusted their expertise and promptly paid the full amount.However, this year, we noticed a leak and sought their assistance. Their customer service was disappointingly inadequate. Despite numerous requests, they failed to send a representative to inspect the is***. The project manager, located 400 miles away, was unresponsive to our calls.In response, we hired certified roof inspectors. After persistent requests, EPIC Roofing finally sent two contractors to investigate. The inspectors identified that the leakage was due to a failure to secure the interface areas between the garage roof and the main house. The contractors acknowledged the error and assured us of a fix.Days later, the project owner denied responsibility for the oversight. Despite providing them with the third-party inspectors contact, there was no follow-up.From this ordeal, I learned two things:1.EPIC Roofings inspection and project planning are inadequate. They knew our primary concern was to fix the leak, yet their proposal did not address this. They incorrectly assured us that a roof replacement would resolve the is***. This oversight was immediately identified by other companies.2.Their post-installation support is non-existent. It was nearly impossible to get their staff to visit for clarification. The project owner did not even inspect the is*** in person and rejected any remedial plans, despite their contractors admitting the mistake.If youre a busy professional, I advise caution when dealing with this company. They may operate under different names, Roofing. #: *******. EXP: 5/31/2025. While Im not planning to *** due to my busy schedule, I hope my experience serves as a warning to potential customers.

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