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Find a Location

US Tax Shield has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUS Tax Shield

    Tax Return Preparation
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/11/2009

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers tax consultation and analysis for individuals, sole proprietors, partnerships, and corporations.

    Business Details

    Location of This Business
    3400 W Olive Ave #390, Burbank, CA 91505-5410
    Years in Business:
    24
    Business Started:
    7/19/2000
    Business Incorporated:
    7/19/2000
    Accredited Since:
    12/11/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Intercard Payments, Inc.
    • U S Tax Shield
    Hours of Operation

    Primary

    M:
    6:00 AM - 6:00 PM
    T:
    6:00 AM - 6:00 PM
    W:
    6:00 AM - 6:00 PM
    Th:
    6:00 AM - 6:00 PM
    F:
    6:00 AM - 6:00 PM
    Business Management
    • Ms. Adrineh Telime, Client Engagement Director
    Contact Information

    Principal

    • Ms. Adrineh Telime, Client Engagement Director

    Customer Contact

    • Ms. Adrineh Telime, Client Engagement Director
    • Terri Anne Turner, Attorney

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. B

    1 star

    10/17/2024

    This company has skilled intake people. Don't fall for it. After you have an agreement with this company, the lawyers on the other side lack any sort of service skills, have no plans for strategy to help you with your specific tax issues beyond quoting tax laws and codes to you (which you probably already have some idea about), and ultimately they do less than you can do on your own. Personally my experience was that my lawyer talked to me as if he worked on behalf of the tax agency rather than advocating on my behalf to figure out the best way to solve old problems and save money. He sent me an installment agreement to sign without discussing it with me and without trying to find a better solution (which I knew existed but was not offered) to reduce the amount. After two calls on which he was condescending and overbearing, all communication was through an admin or via email and was ****, spotty, and unhelpful. They don't have strategies to actually help. They'll send you government forms you can download on your own. And you're better off doing the research and saving the doing it on your own. Lesson: whatever money you're gonna spend and time (years) you'll waste here, just send it to pay down what you owe while you negotiate to show good faith and figure out ways to reduce your tax bills in the future. US Tax Shield does exactly the opposite of their company name and left me in a much worse spot in terms of amount owed and liability -- this after paying them a lot of money. They don't want to guarantee anything but they should really give me money back for what they cost me in the end. If I could give zero or negative stars, I would.

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