Business ProfileforAlpha Pet Grooming Salon LLC
Additional business information
On March 09, 2022, BBB challenged this company’s advertising that appears on their web site, https://www.alphagroomingpetsalon.com/ . The advertisement states “Bay Area’s #1 Mobile Pet Groomer .”
According to BBB Code of Advertising 28. Objective Superlative Claims Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.
BBB notified Alpha Pet Grooming Salon, asking the company to substantiate the claim of “Bay Area’s #1 Mobil Pet Groomer” or remove the statement.
To date, the company has not responded to BBB’s request.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- Burlingame, CA 94010-3427
- BBB File Opened:
- 7/28/2017
- Years in Business:
- 11
- Business Started:
- 11/17/2012
- Business Incorporated:
- 12/17/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 15
- Alternate Business Name
- Alpha Grooming Pet Salon, LLC
- Alpha Grooming Pet Salon
- Hours of Operation
Primary
- M:
- 5:00 AM - 11:00 PM
- T:
- 5:00 AM - 11:00 PM
- W:
- 5:00 AM - 11:00 PM
- Th:
- 5:00 AM - 11:00 PM
- F:
- 5:00 AM - 11:00 PM
- Sa:
- 5:00 AM - 11:00 PM
- Su:
- 5:00 AM - 11:00 PM
- Business Management
- Mr. Carlos Chavez, Owner
- Ms. Cleo Camargo, General Manager
- Contact Information
Principal
- Mr. Carlos Chavez, Owner
Customer Contact
- Mr. Carlos Chavez, Owner
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jonathan G
5 stars07/15/2023
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.