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Find a Location

Bay Alarm Company has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bay Alarm Company

      5130 Commercial Cir Concord, CA 94520-8522

      BBB Accredited Business
    • Bay Alarm Company

      9836 Kitty Ln Oakland, CA 94603-1070

      BBB Accredited Business
    • Bay Alarm Company

      1016 Clegg Ct Petaluma, CA 94954-1152

      BBB Accredited Business
    • Bay Alarm Company

      1728 Standard Ave Glendale, CA 91201-2010

    • Bay Alarm Company

      17111 S Broadway Gardena, CA 90248-3115

    Business ProfileforBay Alarm Company

    Burglar Alarm Systems
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1968

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bay Alarm provides alarm services.

    Products & Services

    Bay Alarm offers alarms, monitoring, and security system services.

    Business Details

    This is a multi-location business.

    Find a Location

    Bay Alarm Company has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bay Alarm Company

        5130 Commercial Cir Concord, CA 94520-8522

        BBB Accredited Business
      • Bay Alarm Company

        9836 Kitty Ln Oakland, CA 94603-1070

        BBB Accredited Business
      • Bay Alarm Company

        1016 Clegg Ct Petaluma, CA 94954-1152

        BBB Accredited Business
      • Bay Alarm Company

        1728 Standard Ave Glendale, CA 91201-2010

      • Bay Alarm Company

        17111 S Broadway Gardena, CA 90248-3115

      Headquarters
      5130 Commercial Cir, Concord, CA 94520-8522
      BBB File Opened:
      1/1/1962
      Years in Business:
      78
      Business Started:
      1/1/1946
      Business Started Locally:
      1/1/1946
      Business Incorporated:
      10/20/2000
      Accredited Since:
      5/1/1968
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 880138 for this business, issued by Contractors State License Board. The expiration date of this license is 6/30/2026.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      https://www.cslb.ca.gov/

      BBB records show a license number of 903821 for this business, issued by Contractors State License Board. The expiration date of this license is 9/30/2025.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      https://www.cslb.ca.gov/

      BBB records show a license number of 28 for this business, issued by The Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board. The expiration date of this license is 9/30/2025.

      These agencies may include:

      The Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board

      2005 Evergreen St, Suite 2100

      Sacramento CA 95815

      (916) 263-2666

      Fax: (916) 2632668

      https://www.speechandhearing.ca.gov/consumers/index.shtml

      Type of Entity:
      Corporation
      Number of Employees:
      1100
      Business Management
      • Customer Care Center, Manager
      • Ms. Maureen Edwards, Marketing Coordinator
      Contact Information

      Customer Contact

      • Ms. Maureen Edwards, Marketing Coordinator
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Noah G

      1 star

      10/20/2024

      I installed a brand new Bay Alarm system that required not one, not two, but SEVEN tech visits in the first year. Even the technicians thought this was outrageous, and one of them urged me to escalate my complaint and ask for a one year extension on the warranty. No dice. Apparently the company won't stand by their product no matter how deficient it is -- or how expensive. Bay Alarm is pricey, but I figured I would get what I paid for. No such luck. Buyer beware.

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

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