Business ProfileforAsana Recovery

Asana Recovery is a straight scam. The Admissions team should be military recruiters with how much they lie to get a client on the hook. Everyone in my house was told they'd get their phones after 7 days, that we'd have an ocean view, a dual diagnoses approach with days full of therapy, fun outings, and collaborative involvement in our individual treatment plan... none of which were true.The CEO is an immense liar and expects staff to "AMA block" and I put that in quotes directly from his words. He threatens to hold a clients' belongings for 72hrs if they try to ***. I witnessed a tech lock the office phone in the med closet to prevent a client from using the phone to ***, on the CEO's orders. When I attempted to ***, the CEO made the tech disconnect my phone call. During my stay in the ***********************, I witnessed 4 AMA's (and I heard it was worse at their Center house). Staff is rewarded for preventing a client from leaving. ***. While I was there, management encouraged a potential client to drive drunk for 3 hours in order to get them through the door. The CEO also advised a facilitator to lie on their group notes in order to bill for a client that didnt actually participate in the group, and I'm sure there's countless more insurance fraud being done within this company. The staff are the only good thing about Asana, they go out of their way because they know how low the quality of care is. The facilities at their IOP program are repulsive & inhumane. They have 9 people in one apartment; 4 in each bedroom with a bunk-bed setup, give an allowance of only $50/wk for food, and the living quarters are absolutely sickening. Asana doesn't uphold their responsibility of maintaining a livable environment. Overall, this facility doesn't have any type of structed program, presents their clients with scarce necessities, and their ethics are questionable at best.

Thank you for sharing your experience. We take all feedback seriously and would like to address your concerns about our AMA blocking policy. This practice is a critical safety measure, similar to how hospitals manage patients who wish to leave during critical treatment phases. When someone leaves treatment Against Medical Advice (AMA), they face significantly increased risks of relapse and potential medical complications.Just as a surgical team would intervene if a patient attempted to leave mid-procedure, our staff is trained to ensure clients complete their necessary treatment phases. This policy exists solely to protect our clients' well-being and support their journey to recovery. While we understand this can feel restrictive, it's an essential component of responsible addiction treatment.We would welcome the opportunity to discuss your specific concerns directly. Please contact our management team so we can address each point thoroughly and continue improving our services for all clients.