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          Mark's Transmission Service has 1 locations, listed below.

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            Business ProfileMark's Transmission Service

            Transmission
            BBB accredited business

            Contact Information

            37560 Mission Blvd

            Fremont, CA 94536-1716

            Email this Business
            (510) 790-3322

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/10/2006

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mark's Transmission Service offers full general automotive services, specializing in transmissions.

            Business Details

            Location of This Business
            37560 Mission Blvd, Fremont, CA 94536-1716
            Email this Business
            BBB File Opened:
            8/15/1997
            Years in Business:
            42
            Business Started:
            5/1/1982
            Business Started Locally:
            5/1/1982
            Accredited Since:
            5/10/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 219557 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Bureau of Automotive Repair

            10240 Systems Pkwy

            Sacramento CA 95827

            (855) 837-7985

            https://www.dca.ca.gov/consumer/wll.shtml

            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            4
            Business Management
            • Mr. Albert Garcia, Owner
            • Ms. Angelique Garcia, Office Manager
            • Mr. Mark Garcia, Owner
            Contact Information

            Principal

            • Mr. Mark Garcia, Owner

            Customer Contact

            • Mr. Mark Garcia, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I had my truck towed to ****'s transmissions to have the transmission replaced with a provided transmission which was shipped there. I received a telephone call from **** which he informed me that removing the initial transmission would pose a challenge, in addition to describing replacement may not be necessary as my transmission may require repair. I understood this and asked him to proceed with the replacement. The next communication was a phone call from **** informing in Wich he told me the he test drove it and it was ready for me to pick up. I arrived and in the process of paying for his services I'm informed and shown pictures of damage to my engine in Wich I was not updated on before the replacement continued. My complaint is that a transmission was installed on a damaged engine unbeknownst to me. Because the nature of this situation I am reluctant to communicate directly to avoid any possible escalation. I drove just under 200 miles and my truck stops running on the side of the road.I had it towed home where it sits now inoperable.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Matthew N

            10/20/2023

            I drive for a living so my car is my business and it is important that I trust the people working on it. **** and his brothers are the best in the ********. Very down to earth people. Someone I could trust was very very important to me and I found it with **** and his brothers. I had a noise coming from my transmission and had it looked at by several transmission services professionals here in the Fremont area. One guy told me my transmission was a CVT, I asked him how he know that and he said we just know. So he sent me off and told me just drive it till it gives out and comeback when you need a new one. That very same day I went to Marks and asked them "Do I have a CVT transmission?" They knew from years of experience that ****** puts a sticker on the inside of the drivers door that says what transmission the car has and guess what... "It wasn't a CVT!" on top of that they drove my car with me in it, hooked up a diagnostic tool and explained to me what they were looking for and why they were looking for it. I don't understand cars but I do greatly appreciate them explaining to me what they were looking for. I'll keep the story short. Ultimately, they didn't sell me a new transmission, they had an additive that makes the transmission fluid more sticky and in my particular case that's what they recommend. That same day, I had that done and bam. My transmission felt like ***************. **** and his brothers have earned my business for life. Anything I need related to my engine or transmission they will be the first ones I call. No second and third opinions needed. I trust that what they tell me will be their best recommendation for whatever it is that I need. **** and brothers, I bless your business with love, light and abundance. May you prosper in all ways. Thank you for being so genuine with me and helping me to get back on the road asap.

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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