We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Kids Care Dental Group has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Kids Care Dental Group

              3100 Zinfandel Dr Ste 400 Gold River, CA 95670-6391

            • Kids Care Dental Group

              1310 E Bidwell St Folsom, CA 95630-3524

            • Kids Care Dental Group

              8191 Timberlake Way Ste 100 Sacramento, CA 95823-5419

            • Kids Care Dental Group

              4670 Natomas Blvd Ste 100 Sacramento, CA 95835-1217

            • Kids Care Dental Group

              1791 Oak Ave Ste C Davis, CA 95616

            Business ProfileKids Care Dental Group

            Dentist
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3100 Zinfandel Dr Ste 400

            Gold River, CA 95670-6391

            Visit Website
            (844) 616-5437

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Kids Care Dental Group has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kids Care Dental Group

                3100 Zinfandel Dr Ste 400 Gold River, CA 95670-6391

              • Kids Care Dental Group

                1310 E Bidwell St Folsom, CA 95630-3524

              • Kids Care Dental Group

                8191 Timberlake Way Ste 100 Sacramento, CA 95823-5419

              • Kids Care Dental Group

                4670 Natomas Blvd Ste 100 Sacramento, CA 95835-1217

              • Kids Care Dental Group

                1791 Oak Ave Ste C Davis, CA 95616

              Headquarters
              3100 Zinfandel Dr Ste 400, Gold River, CA 95670-6391
              BBB File Opened:
              6/27/2008
              Years in Business:
              20
              Business Started:
              10/5/2004
              Business Started Locally:
              10/5/2004
              Business Incorporated:
              10/5/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 15313 for this business, issued by Dental Board of CA

              These agencies may include:

              Dental Board of CA

              2005 Evergreen Street, Suite 1550

              Sacramento CA 95815

              (877) 729-7789

              Fax: (916) 2632140

              https://www.dbc.ca.gov/

              BBB records show a license number of 15301 for this business, issued by Dental Board of CA

              These agencies may include:

              Dental Board of CA

              2005 Evergreen Street, Suite 1550

              Sacramento CA 95815

              (877) 729-7789

              Fax: (916) 2632140

              https://www.dbc.ca.gov/

              BBB records show a license number of 15315 for this business, issued by Dental Board of CA

              These agencies may include:

              Dental Board of CA

              2005 Evergreen Street, Suite 1550

              Sacramento CA 95815

              (877) 729-7789

              Fax: (916) 2632140

              https://www.dbc.ca.gov/

              BBB records show a license number of 16309 for this business, issued by Dental Board of CA

              These agencies may include:

              Dental Board of CA

              2005 Evergreen Street, Suite 1550

              Sacramento CA 95815

              (877) 729-7789

              Fax: (916) 2632140

              https://www.dbc.ca.gov/

              BBB records show a license number of 15314 for this business, issued by Dental Board of CA

              These agencies may include:

              Dental Board of CA

              2005 Evergreen Street, Suite 1550

              Sacramento CA 95815

              (877) 729-7789

              Fax: (916) 2632140

              https://www.dbc.ca.gov/

              BBB records show a license number of 15316 for this business, issued by Dental Board of CA

              These agencies may include:

              Dental Board of CA

              2005 Evergreen Street, Suite 1550

              Sacramento CA 95815

              (877) 729-7789

              Fax: (916) 2632140

              https://www.dbc.ca.gov/

              Type of Entity:
              Corporation
              Business Management
              • Ms. Jane Anderson, Administrative Assistant
              • Ms. Janet Widmann, CEO
              Contact Information

              Principal

              • Ms. Jane Anderson, Administrative Assistant
              • Ms. Janet Widmann, CEO
              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/10/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              We have been with ********* Dental ********************* for years and my son is on their treatment plan for braces. Out of nowhere in September the main orthodontist quit. They were required to cancel all of the appointments and reschedule them. My son's appointment was canceled and never rescheduled. Since September I have made multiple attempts to contact the business in which they are almost never available to answer the phone and every time I have called them and spoke to somebody they have said their hands are tied and they just don't have any appointments for the end of the year at least. I also asked if they could just schedule me with whatever appointment they have available and then just call if anyone cancels but they still said they could not do that because there are no appointments they can find. I contacted **** care dental of folsom, to see if I could switch my son to a different location that would have available appointments however that location also was unable to get a hold of the ********************* office and stated that their hands were tied but that they would send them another email and try to have them contact me. My son has now gone a month without having his braces adjusted and due to the fact that we have already paid for the entire treatment plan we can't just switch him to a different dentist. I need to have my son seen so he can have his braces treatment finished or I need to be refunded so that we could go to a different dentist so that we can continue treatment there. When the office does actually answer their phone which is slim to never, they are completely unhelpful and their resolution is to do nothing outside of just wait and see what happens. This is not sufficient for a business especially when we have already paid up front for the treatment.
              Read More
              Read 10 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lawrence B

              08/12/2024

              This dental Office has very bad customer service. Every time you try to make an appointment or change an appointment, they want to book you several months out. And another thing before the whole Covid hoax started they used to have video games in the kids waiting room. They need to put those back.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Northeast California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.