Business ProfileforPacific Premier Bank

My name is ************************* and I am filing this complaint and the detailed explanation below is created by me, as I was on all the calls with my 93 year old mom to help her understand what needed to be done to close this account and get her funds distributed when speaking with Pacific Premier Trust. My mom has been trying to close out her investment account with ******************************************************************** for the past month. My mom first had to sell stocks in this investment account to convert the account to all cash before the firm would be able to distribute all the funds in the account to my mom and close the account.This account has a current cash value of approximately $1,000.00.In order for Pacific Premier Trust to distribute the funds to my mom, they said they would have to apply/deduct from the funds 3 different type of fees totaling approximately $500.00 or 50% of the account balance in fees.The total amount of closure and other administration fees that are being applied against my mom's account seems excessive and illegal at 50% based on the value of my mom's investment account balance.No funds have been distributed to date, as I would like to dispute the amount of the closure and administrative fees being charged against my mom's account. I understand that there are costs to closing an account and distributing a check, but I see these fees as excessive as a percentage of the account balance and taking advantage of a 93 year old women who does not quite understand why these closure fees need to be so much. Thank you for your time ************************* as ***** of ******** for my mom, ******************************* *************************************************************