Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Paysafe has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Paysafe:Group

      30721 Russell Ranch Rd Ste 200 Westlake Village, CA 91362-7383

      BBB Accredited Business
    • Paysafe

      2112 Commerce Street Dallas, TX 75201

    • Paysafe:Group

      registered ISO/MSP of Wells Fargo Bank, N.A. 1200 FORMER: primary, reportab Walnut Creek, CA 94598

    • Principal Payment Solutions

      2398 E Camelback Rd Ste 850 Phoenix, AZ 85016-9007

    • Paysafe:Group

      1901 E Alton Ave #220 Santa Ana, CA 92705

    Business ProfileforPaysafe

    Payment Processing Services
    Looking for more information? Access the headquarters listing for Paysafe:Group
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.03/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 40 Customer Reviews

    Customer Complaints

    163 complaints closed in last 3 years

    78 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    Paysafe is a leading global provider of specialized payment solutions. The Company services over 200,000 small to medium-sized businesses in the U.S. and offers a variety of products and solutions ranging from point-of-sale to eCommerce to mobile payment acceptance.

    Business Details

    Location of This Business
    2600 Michelson Dr # 16, Irvine, CA 92612-1550
    Headquarters
    30721 Russell Ranch Rd Ste 200, Westlake Village, CA 91362-7383
    Years in Business:
    15
    Business Started:
    11/13/2009
    Business Incorporated:
    11/13/2009
    Type of Entity:
    Corporation
    Number of Employees:
    330
    Alternate Business Name
    • TK Global Partners LP
    • Meritus Financial Group Inc
    Business Management
    • Mr. Alan Kleinman, Principal
    • Mr. Joe Brady, Vice President of Marketing
    • Mr. Janet Guicho, Complaint Specialist
    • Ms. Jessica Lee, Complaint Specialist
    • Ms. Amber Dillard, Customer Care Research Supervisor
    • Ms. Janina Dillard, Lead
    Contact Information

    Customer Contact

    • Ms. Jessica Lee, Complaint Specialist
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Local BBB

    BBB Serving the Pacific Southwest, Central & Inland California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.