Business ProfileforPaysafe:Group

Dear Better Business Bureau, I am writing to file a formal complaint against Paysafe, a company that has a concerning history of consumer complaints. I have personally experienced several of the issues that have been reported by others, and I believe it is important to bring these practices to light. Paysafe has a pattern of charging customers fees, even when the account is inactive or has never been used. This practice is deceptive and unfair, as it leads to unexpected and unnecessary financial burdens. Additionally, the company's aggressive collection tactics, including sending accounts to collections without proper notice or resolution, have caused significant stress and damage to my credit. Furthermore, Paysafe has used various business names and sent emails from unknown or generic email addresses, which often result in the emails being mistakenly marked as spam and deleted. This makes it difficult for consumers to stay informed about their accounts and address any issues that may arise. I have also encountered instances where Paysafe employees have provided incorrect or misleading information, which has led to financial losses and further frustration. This lack of accuracy and professionalism is unacceptable and contributes to the overall negative experience with the company. I urge the Better Business Bureau to investigate Paysafe's practices and take appropriate action to protect consumers from these unfair and harmful business practices. I believe that holding Paysafe accountable will help prevent future instances of consumer exploitation. Thank you for your attention to this matter. Sincerely, Your Consumers!