Business ProfileforNuvio

On August 7, 2024, BBB requested Nuvio to modify, substantiate, or discontinue claims made on their website (https://nuviorecovery.com/) that read, "30-Day Money Back Guarantee", "10,000+ Happy Plungers *****", "50% Off", "Guarantee...30-Day Money-Back", "10,000+ HAPPY CUSTOMERS", "TRUSTED BY ATHLETES IN...UFC, NBA, NFL, Olympics & Ironman", "10,000+ HAPPY CUSTOMERS", "Cools To 39°F & Stays Cool", "Try It Risk-Free", "We equip individuals with innovative, science-backed products...", "Save $600.00", "Save $350.00", "Save $100.00" and "Save $20.00", and had crossed out the original higher price with a new lower price next to it. Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.

BBB's Code of Advertising Section 20 states, 20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. Additionally, BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. Additionally, BBB's Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Additionally, BBB's Code of Advertising Section 9 states, 9.2 Time limit sales must be observed. Additionally, BBB's Code of Advertising Section 3 states, 3.1 The former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith.

As of August 21, 2024, the business has not responded to BBB's request