Business ProfileforTax Relief Advocates

Dishonest business practices and all documented in email. I first made contact with *** in 1/2024 for assistance with filing taxes and negotiating down what I owed. The sales *** I spoke with was stellar at selling. He sold me on prompt service, 60% reduction in what I owed, affordability and that Id have a team of people helping to expedite filing & it would be done in about 7-9 months. I was prompt at getting everything back to TRS within the month & all my documentation ahead of time for my 2023 taxes. It was very concerning to me when I received email after email from different people asking the same questions for 3 months to follow. I answered every email promptly, terrified that my 2023 taxes were not filed on time. By July 2024, my 2023 taxes were still NOT filed. Shortly after I received a call from a *** asking the SAME QUESTIONS I answered in 4 emails to about 4 other people. I was upset and explained to him that this was the worst experience of my life. It is now 10/2024. I have not heard anything in over a month, despite my weekly emails. I am 2 weeks shy of being homeless because I was denied a mortgage because the only thing I couldnt produce was the tax resolution. Since 9/2024 no one has gotten back with me when I explained my current circumstance. TRS you should be ashamed of yourselves. My story is no different from the many complaints I have read. You grossly over promise. Maybe consider more efficiency or just honestly. Reading these comments I was sold a bill of goods that you KNEW you could not deliver on, you are clearly aware that you are not delivering on your sales pitch. I was denied the right to make the best decision for my life based on dishonesty.