Business ProfileforConsumer Credit Counseling Foundation, Inc

On September 19th I did an initial call and discussion with a representative ***** at CCCF. We discussed the plans and what they offered. I agreed to their services and signed a multi page document. We scheduled the first payment for October 5th and was told the $100 fee for the first visit and setting everything up was every cost associated. At the end of Sept, I reviewed the documents again. The document that I could not access only showed three of the four accounts we were going to include in the single monthly payment. I reached out and was told the person and extension I had was unavailable and to try again the next day. I did. A very timid sounding person asked to know why I called. I also found that the new doc said they would charge up to $200/no for services. I spoke with him, he said someone would call. Oct 2nd either I called back or someone called. I explained the document did not align with what I and the counselor had discussed and that I needed a new contract that included all accounts. She said well, they are listed in your email, so it's fine. I said no, I need a document update, and I need someone to walk me through these monthly charges. She said yes, is be charged $50/no for services. I get paying a provider for stuff, but this was in no way discussed and I wanted clarity on exact payment situation for the accounts and what to do on my side. She said to call back the next day. I've tried. No payment was taken so far on Oct 5th, but it was a Saturday. Now each phone number I call has a single message Sorry, but your call cannot be completed. We are unable to compete your call. Feels extremely scammy and I'm very concerned. They have my info but no follow through.