Business ProfileforYour Energy Solutions

The background is that two years ago, we had just bought our home in Alamo and contracted Your Energy Solutions to take down solar pool panels and PV system to do a reroof. Fast forward to December 2023. My pool guy had instructed me to empty the solar pool panels ahead of freezing temps. When I got on the roof, I discovered damaged shingles under the lower header of the pool panels. After some detective work, including going back to the video taken by the real estate agent for the prior owners, we determined Your Energy Solutions completely forgot to install the lower clamps per the manufacturer's instructions when reinstalling the pool panels. Without the clamps, the lower header has been sitting right on the shingles, and two years of thermal expansion and contraction have caused nearly 40 spots of damage to what is practically a new roof. We had never owned a pool or PV system before, so we trusted Your Energy Solutions to do the job right. I had no reason to figure out what the right installation looked like. Now I know, and ours isnt right. After the discovery of the damage, I had the roofing company (P.R.I. Premier) who did the reroof, and the repair quote came back at over $1,200. Ive been trying to get Your Energy Solutions to make a wrong a right since January 8th, and here we are at the end of the month with no resolution. After repeated attempts over the past two weeks, I can't get them to talk to me. On top of the roofing repair bill, I still need someone to fix the botched reinstall of the pool panels. I have no option but to take them to court for reimbursement. Run, dont walk away from Your Energy Solutions. Y.E.S. is a big NO!