Business ProfileforTrinity Health And Wellness Medical Group, Inc.

I had a significant health scare in 2023 due to an incompetent doctor *** risked my life, and because of that, I sought Dr. **** out and even changed my insurance providers just to be under her care. I was so happy, for the first time in my life, to have a Black primary care physician *** I felt would take care of me, knowing my familys history of poor health. However, her administration is absolutely terriblethe worst Ive ever experienced. For example, I came in for lab work once, and the two girls at the front desk never even looked up from their computers to acknowledge me. Not a hello, nothing. I stood there for ten minutes before someone finally acknowledged my presence. Then, after my lab results came back, I received a voicemail from the staff stating that Dr. **** was concerned about something in my results but assured me it wasnt urgent. Naturally, anyone would panic, especially with my health background.I called back and emailed multiple times, trying to get an appointment with Dr. **** to discuss my results. But no follow-up. That was nearly five months ago, and to this day, Dr. ****** **** has NEVER called me about my health.More recently, I had an urgent health matter that ended up being life-threatening, though I didnt know it at the time. I emailed Dr. **** and marked it as URGENT in the subject line. As of today, I have yet to receive any response to that email or request for help. Im done. Dr. **** can play with someone elses health, but not mine. Thankfully, I got the proper treatment after an old classmate, *** is a PCP, made a referral for ***** say Im hurt and disgusted by Dr. ****** **** is an understatement. What makes this even worse is that this is a Black physician mistreating her Black patients, and that is simply unacceptable. The lack of competency, lack of communication, disengagement, and disregard for patient health is disturbing. I can not recommend ****** ****.