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          Dyffernt Inc. has 1 locations, listed below.

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            Business ProfileDyffernt Inc.

            Commercial Products Wholesale and Distributor

            Contact Information

            Los Angeles, CA 90024-3301

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            Los Angeles, CA 90024-3301
            BBB File Opened:
            8/12/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 4648108 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Contact Information

            Customer Contact

            • Customer Service
            Read More Business Details and See Alerts

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/09/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Ordered BRUSH and Travel Bag on Oct 12, 2023. Order #******. Received Oct 17 and started return on Oct 27 per their return policy. Packed and shipped the BRUSH and travel bag back to warehouse in ******** using the provided shipping label. Received notification on Nov 14 that return has been processed but the amount was less than what I paid for. After contacting them directly I was told that the ******** warehouse told Dyffernt that I did not return the travel bag. I assured them I used the original shipping box they set me and that all the items were returned. Since the warehouse is in a different state, they cannot directly verify what the warehouse tells them. ***** told me they would ask the warehouse to check the return again and get back to me on Nov 14. I have not heard from them since then.I am requesting Dyffernt believe me (the customer) and refund the cost of the travel bag + tax.
            Read More
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cynthia V

            01/24/2024

            Worst scamming company ever!I waisted ****** on their 30 ********** that could not heat up!Company return ***** phone number is not in service. Then I called their *********** phone number which is to a house and a ***** answered. When I said I needed to return the ********** and get a refund, she hung up on me. Apparently this is a scam company of a woman working out of her house in ***********.

            Dyffernt Inc. Response

            02/04/2024

            Dear *********************,


            We are deeply sorry to hear about the difficulties you've encountered with our product and the subsequent challenges in reaching out to our customer service. At **********************, we pride ourselves on delivering high-quality products and exceptional customer service. Having been active for more than three years in both Europe and the ***, we've had the privilege of serving hundreds of thousands of clients, including both professionals and consumers, who have expressed great satisfaction with our products and services.

            We understand the frustration that comes with receiving a product that does not meet your expectations, especially when it seems challenging to find a resolution. I want to assure you that what you've experienced is far from the standard we aim to uphold. Our products undergo rigorous quality control processes, and it's rare for us to encounter issues. However, we acknowledge that no process is infallible, and we are fully committed to making things right for our customers when discrepancies arise.

            We would like to offer you a choice to either exchange the ********** for a new one or to proceed with a return and refund, whichever you prefer. Our dedicated customer service team is ready to assist you with this process and ensure a smooth and satisfactory resolution. Please reach out to us at ****************************** with your order details, and we will guide you through the steps necessary to address your concerns promptly.

            Again, we apologize for any inconvenience this may have caused and thank you for bringing this matter to our attention. We value your feedback as it helps us to improve our products and services. Thank you for your patience and understanding in this matter.

            Warm regards,

            Customer Service Team
            **********************

             

            Read 1 More Customer Review

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