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Find a Location

Joybird has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Joybird

      767 S Alameda St Ste 360 Bldg 2 Los Angeles, CA 90021-1665

      BBB Accredited Business
    • Joybird

      8335 Melrose Ave Los Angeles, CA 90069-5403

      BBB Accredited Business
    • Joybird

      1041 Market St #345 San Diego, CA 92101

    • Joybird

      1328 14th St NW Washington, DC 20005-3873

    • Joybird

      755 W North Ave Chicago, IL 60610

    Business ProfileforJoybird

    Online Retailer
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.64/5stars

    Average of 343 Customer Reviews

    Customer Complaints

    223 complaints closed in last 3 years

    67 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2021

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Joybird has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Joybird

        767 S Alameda St Ste 360 Bldg 2 Los Angeles, CA 90021-1665

        BBB Accredited Business
      • Joybird

        8335 Melrose Ave Los Angeles, CA 90069-5403

        BBB Accredited Business
      • Joybird

        1041 Market St #345 San Diego, CA 92101

      • Joybird

        1328 14th St NW Washington, DC 20005-3873

      • Joybird

        755 W North Ave Chicago, IL 60610

      Headquarters
      767 S Alameda St Ste 360 Bldg 2, Los Angeles, CA 90021-1665
      BBB File Opened:
      4/28/2021
      Years in Business:
      10
      Business Started:
      1/20/2014
      Business Started Locally:
      1/20/2014
      Business Incorporated:
      8/18/2015
      Accredited Since:
      12/6/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of C3817775 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Stitch Industries Inc
      • Joybird Furniture
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      8:00 AM - 6:00 PM
      Su:
      8:00 AM - 6:00 PM
      Business Management
      • Ms. Karen Ochoa, Complaint Contact
      • Gerardo Ornelas, General Manager
      • Mr. Kieth Wilson, President/CEO
      Contact Information

      Principal

      • Ms. Karen Ochoa, Complaint Contact

      Customer Contact

      • Gerardo Ornelas, General Manager
      • Mr. Kieth Wilson, President/CEO

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      223 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      343 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Adriana M

      5 stars

      10/28/2024

      We visited the Joybird showroom in The Domain today and had a fantastic experience, thanks to ******* ****, the design consultant. She guided us through building the perfect sofasuper comfortable and just the right fit for our space. ******* made the whole process seamless, from helping us choose the best design to organizing shipping. Everything went perfectly, and we couldnt be happier with the service. Highly recommend Joybird and ******* for anyone looking to customize their ideal furniture!

      Local BBB

      BBB of Los Angeles & Silicon Valley

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