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          Find a Location

          Netflix, Inc. has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Netflix, Inc.

              121 Albright Way Los Gatos, CA 95032-1801

            • Netflix, Inc.

              67 Millbrook Street Worcester, MA 01606

            • Netflix, Inc.

              4141 S. Arizona Ave. Chandler, AZ 85248

            • Netflix

              Oklahoma City, OK 73126

            • Netflix, Inc.

              PO Box 9410 Gaithersburg, MD 20898

            Business ProfileNetflix, Inc.

            Entertainment
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            121 Albright Way

            Los Gatos, CA 95032-1801

            Get Directions
            Visit Website
            (408) 540-3700

            Customer Reviews

            1.12/5

            Average of 173 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            900 complaints closed in last 3 years

            395 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company's business is on-demand Internet streaming service providing unlimited movies, TV shows and other video entertainment for a monthly fee. DVD Rentals are an optional service.

            Business Details

            This is a multi-location business.

            Find a Location

            Netflix, Inc. has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Netflix, Inc.

                121 Albright Way Los Gatos, CA 95032-1801

              • Netflix, Inc.

                67 Millbrook Street Worcester, MA 01606

              • Netflix, Inc.

                4141 S. Arizona Ave. Chandler, AZ 85248

              • Netflix

                Oklahoma City, OK 73126

              • Netflix, Inc.

                PO Box 9410 Gaithersburg, MD 20898

              Headquarters
              121 Albright Way, Los Gatos, CA 95032-1801
              BBB File Opened:
              1/5/1999
              Years in Business:
              27
              Business Started:
              8/29/1997
              Business Incorporated:
              12/1/1997
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Reed Hastings, Executive Chairman
              • Mr. Ted Sarandos, Co-CEO
              • Randi Radovich, Program Manager
              • Mr. Marco Romani, Manager
              Contact Information

              Principal

              • Mr. Reed Hastings, Executive Chairman

              Customer Contact

              • Mr. Reed Hastings, Executive Chairman
              • Mr. Ted Sarandos, Co-CEO
              • Randi Radovich, Program Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              900 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/01/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              this company have been charging me for the last 8 month for service and i stope my service with them,
              Read More
              Read 899 More Complaints

              Customer Reviews

              173 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tanji D

              10/27/2024

              Zero stars! This new rule of household viewing is ridiculous!! If I am primary account holder and I pay every month I SHOULD BE ABLE TO WATCH WHENEVER AND WHEREVER I WANT TO! Without updating household location (which prevents other family members at home from watching while I travel for work) absolutely ridiculous!! I say we all cancel them at same time so they can get the message!
              Read 172 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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