We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Dalton Hyundai has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dalton Hyundai

              3150 National City Blvd National City, CA 91950-7232

              BBB Accredited Business

            • Dalton Hyundai

              PO Box 540 National City, CA 91951-0540

              BBB Accredited Business

            Business ProfileDalton Hyundai

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            3150 National City Blvd

            National City, CA 91950-7232

            Visit Website
            Email this Business
            (619) 333-1385

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/12/2024

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers automobile sales and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Dalton Hyundai has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dalton Hyundai

                3150 National City Blvd National City, CA 91950-7232

                BBB Accredited Business

              • Dalton Hyundai

                PO Box 540 National City, CA 91951-0540

                BBB Accredited Business
              Location of This Business
              3150 National City Blvd, National City, CA 91950-7232
              Email this Business
              BBB File Opened:
              10/13/1993
              Years in Business:
              31
              Business Started:
              10/13/1993
              Date of New Ownership:
              1/1/2024
              Business Incorporated:
              7/11/2022
              Accredited Since:
              6/12/2024
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Dalton Motors SD - S LLC
              Related Businesses
              Business Management
              • Ms. Monica Salem, Marketing Manager
              • Mr. Carlos Espinosa de Los Monteros, CEO
              Contact Information

              Principal

              • Mr. Jose Charur, Member

              Customer Contact

              • Ms. Monica Salem, Marketing Manager
              • Mr. Jose Charur, Member
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/29/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My car start to misfire so I brought it to Dalton Hyundai to get serviced on July 3rd. I was told they're backed up and soonest to book was August 6th. Once I brought it in on 8/6 I was then told it would be held for up to 72 hours only for diagnosis and cannot get a loaner car until after diagnosis. Now after 72 hours I'm told I need a new engine but they can't fix it until they get PA from hyundai and they won't approve the new engine until I provide proof that I'm the 1st owner by providing registration and that the car is under warranty. I told them the registration just expired the month before and i don't have a way to make money to renew it. That there should be another way and they have my info in their system because I bought the car from that dealership. They verified that I'm in their system as the first owner and the car is under warranty but they can't fix the car without the registration or the approval from pA. They have me call hyundai national department because they can approve the PA, reimburse me up to $60 per day if i rent a car from aerd party, and the dealership can fix the car. When I call hyundai national dpt. They say the dealership has the authority to approve the PA and to provide a loaner car. I go to the dealership and put them on the phone with hyundai national dpt and they are both telling eachother to they have the right to approve the PA. It's now 8/29 I have no car or loaner car.
              Read More
              Read 14 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kathrin P

              09/06/2024

              The most ********* dealership and company I have ever dealt with. The amount of sleazy sales, disrespect, and disloyalty. DO NOT GO TO THIS DEALERSHIP!False promises with 2 different car deals with Hyundai. First time processing completely all the paperwork needed and then after taking the vehicle HOME. THEN after 2 weeks saying there were issues with the paperwork. I was there for 6 hours VERY pregnant with also my daughter on that day. The amount of sleazy sales talk to get me to PAY MORE than what I was already paying and look for ***SIGNERS, after everything was already complete. Then a disrespectful comment on the phone from the finance manager ****** *******. I wish it on no one. The sales team was shady and hiding from the situation. ****** ****** in SALES and Manager ******* *. who never came out in-person to have a real conversation about everything that happened.Second round, because we SHOULD have learned the first time.Came back to buy out my lease, false promises on being able to file paperwork being PRE-APPROVED already, several confirmed text messages, calls, and witnesses in person that 100% will confirm what was said. Then coming back to the dealership to finalize the deal and once again, LIED to repeatedly just to get a sale. ******* ****** in Sales, **** ***** the Sales Manager.Absolutely traumatizing experiences with Dalton Hyundai *************. We will make sure to file complaints, post reviews, and trust me, even more, to make sure NO ONE goes through this again. ******* ****** **** ***** Manager ******* **** Manager ****** Galicia ****** Finance ****** ****** Sales AC Sales
              Read 7 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.