Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A & A Stepping Stone Mfg. Inc has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A & A Stepping Stone Mfg. Inc

      10291 Ophir Rd Newcastle, CA 95658-9504

    • A & A Stepping Stone Mfg. Inc

      4320 Pacific St Rocklin, CA 95677-2168

    • A & A Stepping Stone Mfg. Inc

      7517 Walnut Dr Citrus Hts, CA 95610-1433

    • A & A Stepping Stone Mfg. Inc

      6325 Auburn Blvd Citrus Hts, CA 95621-5203

    Business ProfileforA & A Stepping Stone Mfg. Inc

    Retail Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A & A Stepping Stone Mfg. Inc offers landscape and masonry materials.

    Business Details

    This is a multi-location business.

    Find a Location

    A & A Stepping Stone Mfg. Inc has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A & A Stepping Stone Mfg. Inc

        10291 Ophir Rd Newcastle, CA 95658-9504

      • A & A Stepping Stone Mfg. Inc

        4320 Pacific St Rocklin, CA 95677-2168

      • A & A Stepping Stone Mfg. Inc

        7517 Walnut Dr Citrus Hts, CA 95610-1433

      • A & A Stepping Stone Mfg. Inc

        6325 Auburn Blvd Citrus Hts, CA 95621-5203

      Location of This Business
      10291 Ophir Rd, Newcastle, CA 95658-9504
      BBB File Opened:
      4/24/1992
      Years in Business:
      30
      Business Started:
      1/3/1994
      Business Incorporated:
      1/3/1994
      Type of Entity:
      Corporation
      Business Management
      • Mr. Keith Arellano, President
      • Mrs. Diane Arellano, Vice President
      Contact Information

      Principal

      • Mr. Keith Arellano, President

      Customer Contact

      • Mr. Keith Arellano, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maria P

      1 star

      09/22/2023

      Whatever you do, do NOT give your money to A and A stepping stone in Newcastle. We just paid for 100 ft. of stone veneer and they only gave us 90 ft. It turned out to be a very stressful and embarrassing situation. Why would they only give someone 90 ft. when they paid for 100 ft.? That is not how you do business. I thought I was more than 90 ft. short and could not get a hold of the manager. She answered the phone one time and after that no one was available to help me. I had to drive almost an hour to pick up the rest of the veneer because my workers had to finish that day. To top it off they blamed my workers for not counting the stone. Why do I need to count the stone when they should be giving me the right amount? They didnt lay out the stone, they just threw it all in a box.My workers had to be at my house for almost 2 extra hours because they didnt give me the right amount. My worker also mentioned that theyre usually short when he gets product from there. How does that make any sense? Cheats, thats what they are. I went and got samples and used their bathroom. Next trip I spent $1000 and they wouldnt let me use their bathroom. HORRIBLE HORRIBLE experience, please take your money elsewhere!!They did end up giving me my extra 10 ft. but the experience was the worst!:/

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.