Business ProfileforEthereally Wicked
Current Alerts For This Business
Ethereally Wicked came to BBB’s attention in October 2020. A review of complaints was done in August 2024. Based on BBB files this company has a pattern of complaints. Complaints processed by BBB state the company is unresponsive when consumers reach out to resolve issues.
BBB has reached out to Ethereally Wicked to address BBB’s concerns. To date, the company has not responded to our request.
Additional business information
On August 23, 2024, BBB challenged this company’s advertising that appears on their website https://Www.ethereallywicked.com.
- At check out, it is not clear to consumers that they are also approving a subscription service.
- 1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
- 1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
- 1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
- 1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
BBB reached out to Ethereally Wicked asking the company to include a hyperlink to their terms of use/subscription policy with box that consumers can click to acknowledge they have reviewed it.
To date, Ethereally Wicked has not responded to our request.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 106 Bay Place, Oakland, CA 94610
- BBB File Opened:
- 10/7/2020
- Number of Employees:
- 1
- Business Management
- Ms. Customer Service, Manager
- Contact Information
Principal
- Ms. Customer Service, Manager
Customer Contact
- Ms. Customer Service, Manager
Customer Complaints
68 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
63 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Carrie B
1 star10/30/2024
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.