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          Find a Location

          Challenge Financial Services Inc has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Challenge Financial Services Inc

              1004 W Taft Ave Ste 100 Orange, CA 92865-4143

              BBB Accredited Business

            • Challenge Financial Services Inc

              2007 Yanceyville St # 3211 Greensboro, NC 27405-5000

            • Challenge Financial Services Inc

              660 Bay Blvd Ste 201 Chula Vista, CA 91910-5200

              BBB Accredited Business

            • Challenge Financial Services Inc

              2701 E Speedway Blvd STE 103 Tucson, AZ 85716-3854

            Business ProfileChallenge Financial Services Inc

            Automobile Purchasing Consultants
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1004 W Taft Ave Ste 100

            Orange, CA 92865-4143

            Visit Website
            Email this Business
            (714) 541-3400

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            Customer Reviews

            1.58/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/4/2006

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers auto finance services.

            Business Details

            This is a multi-location business.

            Find a Location

            Challenge Financial Services Inc has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Challenge Financial Services Inc

                1004 W Taft Ave Ste 100 Orange, CA 92865-4143

                BBB Accredited Business

              • Challenge Financial Services Inc

                2007 Yanceyville St # 3211 Greensboro, NC 27405-5000

              • Challenge Financial Services Inc

                660 Bay Blvd Ste 201 Chula Vista, CA 91910-5200

                BBB Accredited Business

              • Challenge Financial Services Inc

                2701 E Speedway Blvd STE 103 Tucson, AZ 85716-3854

              Headquarters
              1004 W Taft Ave Ste 100, Orange, CA 92865-4143
              Email this Business
              BBB File Opened:
              10/23/2013
              Years in Business:
              28
              Business Started:
              7/18/1996
              Business Incorporated:
              7/18/1996
              Accredited Since:
              4/4/2006
              Type of Entity:
              Corporation
              Business Management
              • Mr. Monte Cinnamon, Vice President
              • Mr. George Mortis, Manager
              • Mr. Jefferey C Mortis, President
              • Ms. Margie Rodriguez, Compliance Manager
              • Mr. Rafael Rosales, Customer Advocate
              Contact Information

              Principal

              • Mr. Jefferey C Mortis, President

              Customer Contact

              • Ms. Margie Rodriguez, Compliance Manager
              • Mr. Rafael Rosales, Customer Advocate
              Additional Contact Information

              Fax Numbers

              • (714) 541-1300
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/26/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Date of promised payment was 4/15/2024, amount $316.00 plus process fee of $9. Payment was completed and funds were taken from account. ********************** stated they havent received payment and told me to make another payment. I reached out to cashapp to get a specialist to review my account and I got an email back from specialist stating payment was completed. I sent challenge financial services receipt from cash app and also forwarded email from specialists. Challenge financial services continued to tell me to make another payment even after providing proof of payment. I advised challenge financial services the only funds I had was for my rent and no consideration was shown. Challenge financial services continued to say they were going to come take my car
              Read More
              Read 14 More Complaints

              Customer Reviews

              11 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Destiny D

              06/12/2024

              Terrible service very disrespectful Workers Im having problems with showing them that I have full coverage insurance and theyre still charging me 780 every few months when I have full coverage insurance, I try to get a hold of someone else higher than the manager, Im speaking to and all he does is hang up and says I have to go through him for everything so try again. Its not fair when I feel stuck with no one to contact for help when they know theyre in the wrong all they ever want to do is threaten me with is theyll just pick up my car when I always pay my car payments knowing thats the way I get to and from work its not fair and I really want to get a hold of someone higher than just this office in ****** !!
              Read 10 More Customer Reviews

              Local BBB

              BBB Serving the Pacific Southwest, Central & Inland California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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