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Find a Location

Michelle's Donuts has 1 locations, listed below.

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    Business ProfileforMichelle's Donuts

    Bakery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13758 Roscoe Blvd, CA 91402 United States, Panorama City, CA 91402
    BBB File Opened:
    9/7/2022

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Frank B.

    1 star

    09/05/2022

    ASSAULTED!! on SEPT X XXXX - I went to the 11AM church service at ***********************. It was over at 12:30 and I needed to be at a newly acquired job at 2PM in LA. Thought I'd stop here for XL *************** I arrive with my own hot thermos to put the coffee in it. I don't tell the appx 40yr old Hispanic lady this. She makes a fresh new pot. I ask for half n half. She then only fills my XL cup up to about ****" from the top. I ask her to please fill it up. She says NO saying she left room for the cream. I reply I only take very small amount and to PLEASE fill my coffee. She refuses a 2nd & 3rd time and walks back to a private back room. We're alone. I'm stunned and simply follow her to ask yet again would you please fill my coffee and l get same response. I say that's fine I'll get the coffee myself. I grab the pot. Walk back to front ordering area. Proceed to pour my own coffee to top when she suddenly grabbed my XL coffee cup and quickly dumped its hot contents onto both my hands burning both. I'm now screaming inside. Shocked. Stunned. And didn't want to do what others would have done so instead of counterattack I chose to dump her full pot of coffee onto the counter and then dumped entire quart of cream on floor and quickly left with hands on fire. Kinda. Then I went to ********* on ****************** next to 170 and ordered another coffee. While there I use restroom & ran cold water onto my burning hands. Luckily the coffee wasn't boiling hot. When I arrived to work tried calling police and tried filing police report. Only could leave Detailed message. They returned call. I filed battery charges 09/05 and reported to Better Business Bureau. Filing Lawsuit. I'm writing this at 12:08AM as I'm just returning from work and need some detailed record of incident. I'm a life long resident of **** grew up on *********** and went to high school at ********************* graduating in ****. I'm a 67 year old senior on ********* Never been treated so incredibly badly by anyone.

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