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            • Cascade365

              5341 Old Redwood Hwy Ste 210 Petaluma, CA 94954-7127

              BBB Accredited Business

            Business ProfileCascade365

            Collections Agencies
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5341 Old Redwood Hwy Ste 210

            Petaluma, CA 94954-7127

            Visit Website
            Email this Business
            (888) 417-1531

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/25/2015

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cascade365 is a brand identity representing a family of companies focused on the liquidation of accounts receivable.

            Products & Services

            Debt Purchaser and Collection Agency

            Business Details

            Headquarters
            5341 Old Redwood Hwy Ste 210, Petaluma, CA 94954-7127
            Email this Business
            BBB File Opened:
            2/2/2015
            Years in Business:
            15
            Business Started:
            5/7/2009
            Business Started Locally:
            5/7/2009
            Business Incorporated:
            5/7/2009
            Accredited Since:
            2/25/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1376864 for this business, issued by Nationwide Mortgage Licensing System/NMLS. The expiration date of this license is 8/31/2025.

            These agencies may include:

            Nationwide Mortgage Licensing System/NMLS

            1129 20th Street, N.W., 9th Floor

            Washington DC 20036

            (855) 665-7123

            https://mortgage.nationwidelicensingsystem.org/Pages/default.aspx

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            32
            Alternate Business Name
            • Cascade Capital, LLC and Cascade Capital Funding, LLC
            • Cascade Receivables Management, LLC
            Business Management
            • Mr. Lee Brockett, Owner
            • Ms. Nicole Green, Compliance Manager
            Contact Information

            Principal

            • Ms. Nicole Green, Compliance Manager

            Customer Contact

            • Ms. Nicole Green, Compliance Manager
            Additional Contact Information

            Fax Numbers

            • (415) 358-9571
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Understand consumer rights when it comes to debt collection

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/14/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            The debt in question was suppose to be paid by my insurance company for a hospital bill, however the doctor did not file the paperwork in time to my insurance company to pay the debt. He sold the debt, and now two debt collection agencies are in question regarding the debt. They both refuse to honor my request to remove the debt from my credit profile, after sending them both debt validations to prove the original contract was with them. The original date of the debt stems from the Sept 2017, in the amount of $1,401.00. This debt is impacting my credit score at no fault of my own.
            Read More
            Read 6 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Paul B

            11/14/2023

            Over promise Under deliver Keep stalling Signed contract 6/15 /23, they said 4 months. 90% paid, less than 75% done. Paid for pavers and pool heater, nothing yet. Promises. Went to office, appears to be closed? *** and ***** stickers on door dated yesterday. Makes me wonder, theyve fired several crews. Think twice before signing.
            Read 1 More Customer Review

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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