Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

North Bay Post Acute has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNorth Bay Post Acute

    Health Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    300 Douglas St, Petaluma, CA 94952-2503
    BBB File Opened:
    12/12/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 010000018 for this business, issued by California Health and Human Services

    These agencies may include:

    California Health and Human Services

    1215 O Street

    Sacramento CA 95814

    (916) 654-3454

    https://www.chhs.ca.gov/

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard H

    1 star

    05/20/2024

    This is THE worst company I've ever dealt with. Poor communications, very unprofessional. Nobody to talk to at night for help. And when they do answer the nurse button,they take theirown sweet time,literally . I was there for only 20 hours and couldn't stay another minute. I needed pain meds and kept buzzing the button over and over again until finally ****** comes ******** in with her arm out and her hand hanging down walking slower than a Sunday walk theough the park. No eye contact no smile nothing. ****** was another person who has no clue what shes doing. Needed my phone charged and I'm told that they only have iPhone chargers . Luckily the gentleman in the next bed from me offered his charger. The dinner that night was disgusting and I've asked for justegg whites . They give me some nasty junk and tell me the next day may 16, that their kitchen isn't working so they got food from outside. I've had it thereand they didn't even give me the meds that were sent there from another crappy hospital, ***********************. Thr trauma centered there was an absolute joke too. North bay post acuteneeds complete retraining. And it's obvious that they're there for the money and not for helping others. I'd there was an emergency then that person would die cause of lack of care. They neglected to give me a list of meds they were giving me on top of what I already take. I had no insulin (,type 2 diabetes) snd thr following day I found myself in another hospital cause I had no insulin. ****** has been calling north bay post acute from 3 pm on Sunday until 1030. TRYING TO REACH these people at thr post acute until finally they answered. Never forwarded my meds to my pharmacy . I just am so beside me of how inept these people are. And I'm not the only one who complained , but the patients I talk with agreed with me with the following them " **************** didn't work too. As I've read in the 2.9 rating.This place needs to be shut down, & workers FIRES !

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.